Author Topic: [3rdptemplate]Ask a question not working properly  (Read 2204 times)

rage76

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[3rdptemplate]Ask a question not working properly
« on: February 10, 2017, 09:05:30 am »
Hi, I am on latest stable J/VM3

It seems because of some the template issue or maybe SSL, my "Ask a question" feature is not working. After the "send question" button is clicked, the product page gets opened into the fancybox (instead of a thanks & close msg) and email is not sent.

URL: https://www.techsolute.com

Any help will be most appreciated.

Studio 42

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  • Posts: 4663
  • Joomla & Virtuemart developper
    • Studio 42 - Virtuemart & Joomla extentions
  • VirtueMart Version: 2.6 & 3
Re: Ask a question not working properly
« Reply #1 on: February 10, 2017, 10:59:00 am »
HI
This are the send values
:authority:www.techsolute.com
:method:POST
:path:/index.php/online-store/miscellaneous/mold-release-products/finish-kare-blue-wax-411gm-detail?tmpl=component

view URL encoded
tmpl:component
Form Data
view source
view URL encoded
x3zhmcdaakl2:
name:TEST TEST
x3zhmcdaakl2:
email:me@mailme.fr
x3zhmcdaakl2:
comment:testing your mail....
em1ny:8
submit_ask:Send your question
counter:71

It seems that task=mailAskquestion, virtuemart_product_id and other fields are missing.
So check with your template overides and compare with original virtuemart file JOOMLAROOT\components\com_virtuemart\views\askquestion\tmpl\form.php.

rage76

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  • Posts: 173
Re: Ask a question not working properly
« Reply #2 on: February 14, 2017, 07:24:09 am »
Thank you for taking the time to study the issue. I provided the same to my template provider which helped them to resolve the issue.