VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: rage76 on February 10, 2017, 09:05:30 AM

Title: [3rdptemplate]Ask a question not working properly
Post by: rage76 on February 10, 2017, 09:05:30 AM
Hi, I am on latest stable J/VM3

It seems because of some the template issue or maybe SSL, my "Ask a question" feature is not working. After the "send question" button is clicked, the product page gets opened into the fancybox (instead of a thanks & close msg) and email is not sent.

URL: https://www.techsolute.com

Any help will be most appreciated.
Title: Re: Ask a question not working properly
Post by: Studio 42 on February 10, 2017, 10:59:00 AM
HI
This are the send values
:authority:www.techsolute.com
:method:POST
:path:/index.php/online-store/miscellaneous/mold-release-products/finish-kare-blue-wax-411gm-detail?tmpl=component

view URL encoded
tmpl:component
Form Data
view source
view URL encoded
x3zhmcdaakl2:
name:TEST TEST
x3zhmcdaakl2:
email:me@mailme.fr
x3zhmcdaakl2:
comment:testing your mail....
em1ny:8
submit_ask:Send your question
counter:71

It seems that task=mailAskquestion, virtuemart_product_id and other fields are missing.
So check with your template overides and compare with original virtuemart file JOOMLAROOT\components\com_virtuemart\views\askquestion\tmpl\form.php.
Title: Re: Ask a question not working properly
Post by: rage76 on February 14, 2017, 07:24:09 AM
Thank you for taking the time to study the issue. I provided the same to my template provider which helped them to resolve the issue.