message stock is empty or almost used up

[erwinds]

Hi,

Is there a possibility to get a message(email) when the stock is empty or almost used up?

Best regards,
Erwin

[Jörgen]

Yes, in VM configuration, stock handling.
Jörgen

[erwinds]

Hi jörgen,

is this the correct location, i tried that but it doesn't work, nothing will be sent

Best regards,
Erwin

[pinochico]

Low Stock Notification function if:

- is setupped in config Send low stock notification (then send email to vendor)
- is setupped in product detail Low Stock Notification (number) (don't forget about stock number and ordered number)

If I use this function:

- if number of stock - number of ordered == number of Low Stock Notification and Send low stock notification is checked, then email for vendor is send.

[erwinds]

hi,

yes I do tis but it doesn't work

[Jörgen]

Is it a new shop ?
Does email notification work ?
For example, Do You get notification when a new user registers ?
Does sending emails through Joomla work ?

Do You use a custom template ? I you do, turn this OFF and use for example Protostar and Beez.

VM, Joomla and PHP versions ?

Jörgen @ Kreativ Fotografi

[erwinds]

Hi,

Is it a new shop? ==> the shop has been completely updated to the latest versions
Does email notification work? Yes
For example, Do You get notification when a new user registers? Yes
Does sending emails through Joomla work? Yes
Do You use a custom template? Yes, VINO VERITAS - JOOMLA! TEMPLATE
I you do, turn this OFF and use for example Protostar and Beez. ==> Yes(BEEZ3) but it is the same it will not work

VM ==> 3.8.4
Joomla ==> 3.9.20
PHP ==> 7.4.4

Best regards,
Erwin

[Jörgen]

Updated to latest versions ? This is not a number, what version are You using?
Have You updated the VM AIO ?
Do Ypu have javascript errors ?
When did the stock notification stop working ?
Has it ever worked ?
Turn off any plugins that could interfere.

Jörgen

[erwinds]

hi Jörgen,

Updated to latest versions ? This is not a number, what version are You using? Yes i did last month 3.8.4.10335
Have You updated the VM AIO ? Yes last month 3.8.4.10335
Do Ypu have javascript errors ? NO
When did the stock notification stop working ? I don't remember just because I didn't use the option for that
Has it ever worked ? I don't remember just because I didn't use the option for that
Turn off any plugins that could interfere.  ==> I did but same result (plugins Attachments)

Would it be better if I buy a VIRTUEMART SUPPORTER MEMBERSHIP-BRONZE? Can you check it on the website?  Is it for multiple domains?

[Jörgen]

This is a usually a non issue.
it is something in your setup that is different, have you tried more products? child and parent product can share stock.
have you added something in the product message that breaks in your language ?
tried to switch to english?
spam filter active ?
Jörgen

[erwinds]

hi Jörgen

Have already tried all options but none succeed
I even did a completely new installation (full_package installation) locally and it doesn't work there either ==>englich
Can you check this on my website please? https://www.w4y.be/webwinkel-demo/

Best regards,
Erwin

[Jörgen]

Have You treid with something else than 1 as min quantity? 5 for example ?

You do know that this is only sent to admin when an actual purchase is done ?

Jörgen

[erwinds]

hi Jörgen,

yes i have, but it remains the same

[Jörgen]

I still believe that this is a template issue, Hard to test as a customers and top of that with custom template. The custom template can have extra plugins that mess with this. Have You checked your spam filter. This can be filters by a strong spam functions, event though other enskild from your site come through. You have made actual orders to check this right ?
Jörgen

[erwinds]

hi Jörgen

I did everything as you recommended. But without result !!!
Also switched to Beez3 template
I also did a complete clean installation locally and it didn't work !!!
Can you check this on the website please?

Best regards,
Erwin