"Authentication required" in VM Frontend pages

Started by extonjaez, January 06, 2018, 14:17:19 PM

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extonjaez

Hello,

I'm already logged in my site in frontend like SuperUser (in an article page by exemple).
but when i open a VM page, a popup with "Authentication required" is displayed (see picture attached)
(in a smartphone only (Chrome IOS, Firefox IOS, Chrome Android)), no popup issue in desktop)
i can close the popup without difficulty to navigate in the page.
But how to remove this popup displayed ?
Many thanks for your help
Arnaud

System Information
VirtueMart 3.2.12
PHP Built On    Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
Database Version    5.5.58-0+deb7u1-log
Database Collation    latin1_general_ci
Database Connection Collation    utf8mb4_general_ci
PHP Version    7.1.12
Web Server    Apache
WebServer to PHP Interface    cgi-fcgi
Joomla! Version    Joomla! 3.8.3 Stable [ Amani ] 12-December-2017 15:00 GMT
Joomla! Platform Version    Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent    Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

Jörgen

No top domain ? .com, .org etc ?

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

extonjaez

Quote from: Jörgen on January 06, 2018, 16:50:48 PM
No top domain ? .com, .org etc ?
regards
Jörgen @ Kreativ Fotografi

https://www.arena.cards/creation
but the problem happens only when you're logged.. :-\

Jörgen

This gives 403 error:

http://www.arena.cards/creation

What is you domain name ?

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

Studio 42

Problème étrange, un soucis de plugin system peut être ?

extonjaez

Quote from: Jörgen on January 06, 2018, 19:29:05 PM
This gives 403 error:
Jörgen @ Kreativ Fotografi

Now error 403  protection was removed for your country, you can retry.
Many thanks for your help

Studio 42

Do you have check the cookie domain setting in Joomla ?

extonjaez

Quote from: Studio 42 on January 07, 2018, 14:50:06 PM
Do you have check the cookie domain setting in Joomla ?

Do you want to explain please.. :-\
It s about the cookie Authentication - Cookie ? (see attached picture)
Thanks for your help?
Arnaud

Studio 42