My customer say that VM2.0 Checkout is a nightmare... how to simplify?

[simbus82]

How to have a normal-like-all-the-web step checkout process?

Now the VM2.0 checkout is a nightmare: all info are "caos" in a single page mixed with the cart.

I know that you are trying to do a process that requires only one click to buy...

...but this should not be a standard feature, there must be a choice because the buyers of my clients were really disoriented.

This is the only ecommerce that once you go in the cart, you enter into a nightmare.

Ho to have a simple step process?

1) cart with products
2a) if logged go to 3)
2b) b if not logged view the login form
3) a page with only the address info
4) a page with only the payment info
5) confirmation page: with selected payment, selected address and the total price for cart + shipment. Click to finish the process.

Thanks!

[AmStaF]

Don`t you look demo.virtuemart.net? It`s quite clear and easy to understand! Shipping > Payment > Complete.

I suppose you have a problem with the design/layout, not functionality. It must be user-friendly, so why not make it more clear for your customer? imho.

[jenkinhill]

Or use a one page checkout?  http://forum.virtuemart.net/index.php?topic=99418.0

[simbus82]

Don`t you look demo.virtuemart.net? It`s quite clear and easy to understand! Shipping > Payment > Complete.

I suppose you have a problem with the design/layout, not functionality. It must be user-friendly, so why not make it more clear for your customer? imho.

Demo is not working, i add a product then i click checkout and i see a page with "login + registration" fields. There is not button to continue if a do a new account. -_-

[nvsdesign]

This is exactly what's bothering me about VM2, there is no proper checkout. Averything is one big chaos and all the solutions I see is "just use the onepage checkout".

That's not what I want. I want the checkout to be in steps, like every good webshop does.

Why is it so difficult to design a proper checkout process?
A checkout process should be like simbus82 describes.

This is really the thing that keeps me from using VM2 for al the webshops I develop...

[Milbo]

The checkout process is easy, maybe you did not configured it correctly. It has also steps. Read the manual