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Give them the remote IP address for which the error occurs (that will be in the paypal logs on your server) and ask if it is one of theirs.

If it is a vaild IP address you can add it into the available options in the paypal payment method plugin

See my post #13

General Questions / Re: Menu don't shows at cart page
« Last post by jenkinhill on September 22, 2021, 16:44:09 pm »
You probably need to add a Joomla menu item for the shopping cart - you can make it hidden if you don't want to display it. Then add that menu item in your modules.
General Questions / Menu don't shows at cart page
« Last post by DoodleWoods on September 22, 2021, 14:16:17 pm »
I'm trying to figure out why the site menu don't shows at the cart site.
I know I can able and disable menu and modules at menus and modules, but when I go to the cart page all the menu an top menu disappears.
Is this a Joomla issue or a Virtuemart issue?
Joomla 3.9.16
Virtue Marte 3.6.10
YooTheme 2.0.5
VMuikit 5.2
PayPlan 4.1.2
Hello Team,

I am getting the same 301 redirects error for the state list for my Sign up page (website url below) and I am using SH404SEF extension for URL rewriting.

Please provide any solution to overcome this issue.
Plugins: Payment, Shipment and others / Re: Extra IPs for IPN check
« Last post by AH on September 22, 2021, 11:37:20 am »
VM did have a fixed IP address function in previous versions of the PayPal Plugins, it was removed as it is not what PayPal suggest in validating IP's

However, it was apparent that a separate additional configuration option might be needed and it was introduced as a new config option in the PayPal payment method settings.

"extra IPs for IPN check "

Have you ever tried using this provided configuration - instead of adding a hard coded set of IP's?
General Questions / Re: Vendor and Customer not receiving confirmation emails
« Last post by jenkinhill on September 22, 2021, 11:18:14 am »
In current VM versions, ordermail on status pending can be sent to the vendor but not the shopper. Pending would normally mean that an order has been placed but no payment yet made.

General Questions / Re: Vendor and Customer not receiving confirmation emails
« Last post by ukfish1 on September 22, 2021, 10:10:43 am »
thanks for the help.

I have updated Virtuemart. We are using PHP 7.3

I just did a test purchase (although didn't make payment at PayPal) and when I went into the backend and changed the order status from "pending" to "confirmed" it sent an email confirmng the order to the vendor and customer. Will check when the next order is placed that these are being received correctly when the order is placed rather than when the order stsuts is changed by us.

Thanks, paul


Not sure if I have to start a new topic. But I have the latest VM version 3.8.8, and I also have this PayPal error "Error with REMOTE IP ADDRESS" now. For now, I have disabled IP check in the plugin. Hope that this works!
But I want to contact Siteground about this as well, because of this post by AH "It could be your web host routing internal IPs".
Can someone clarify this, what should I discuss with Siteground?
General Questions / Re: Error for paypal showing in shopping cart front page
« Last post by Jörgen on September 22, 2021, 06:49:16 am »
Ser maximum payment amount in the VM setup for the Paypal payment method with the Id=2.

General Questions / Error for paypal showing in shopping cart front page
« Last post by Dmozi on September 22, 2021, 06:42:48 am »
Hi everytone

im having an issue with my site, im running joomla 3.9 with latest Virtuemart, just finished setting up Paypal, everything seems to be OK, but in the website im getting this message "The parameter Expected max amount is required for the payment Paypal ( 2)"

Any suggestion please?

Your help is appreciated.

Kind Regards
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