Plugin ReCaptcha endlessly

[ec83]

Hello, I have noticed for 2/3 days that the Recaptcha plugin on the store has been running in a loop.
When you click on the check box the circle spins and nothing happens. It is therefore impossible to register.

https://ibb.co/q0jJzfz

Do you have an idea ?

There have been no recent technical changes to the store.
What do you think ? Have you encountered this problem recently.

Nothing special in the browser development console.

Thanks

Environment :
Joomla 3.10.12
Virtuemart 3.8.9 10514
PHP 7.4.33
MySQL 5.7.42

[ec83]

It seems that the problem comes from the Mootools Javascript library. There is an incompatibility with Google recaptcha. This mainly impacts Joomla v3.x.

While waiting for the migration to Joomla 4.x and Virtuemart 4.x, do you know of an alternative?
I tested the Amy Captcha extension https://aimy-extensions.com/ without success because it does not integrate with Virtuemart's registration form.

Thanks

[Elboy]

Could you disable mootools plugin?
I had the same problem in J3 (not with VM) and this plugin worked for me on contact forms
https://idealextensions.com/joomla-extensions/securimage-captcha-plugin.html

[Emma Iana]

It seems that the problem comes from the Mootools Javascript library. There is an incompatibility with Google recaptcha. This mainly impacts Joomla v3.x.

While waiting for the migration to Joomla 4.x and Virtuemart 4.x, do you know of an alternative?
I tested the Amy Captcha extension https://aimy-extensions.com/ without success because it does not integrate with Virtuemart's registration form.

Thanks

Hi,
disable mootools.

In my case it helped on captcha in Joomla but the one with VM after turning off mootools returns invalid-key.