"Ask question" no longer working

bestcons · July 25, 2022, 17:09:12 PM

The website is based on Joomla 3.10.10 and VM 4.0.6 Recently I noticed that the Button "Ask question" in Product details is no longer working. Nothing has changed in the VM settings. Hovering with the cursor over the button shows the button points to....../askquestion?tmpl=component
Please advice.

GJC Web Design · July 25, 2022, 17:36:16 PM

might need the next update .. I know any routing from a form POST got broken by the J4 router and there could be problems also with J3 as VM4 has been chasing it's tail trying to remain compatible with J4.
I know this routing problem is fixed (in J4/VM4) with the latest dev version

bestcons · July 25, 2022, 21:52:36 PM

Hopefully this next update will be available soon, as it is an important feature on the website. Upgrade to J4 will not take place in the near future.

bestcons · August 06, 2022, 19:47:45 PM

Can someone propose a work-around, as the feature is critical for us.

GJC Web Design · August 07, 2022, 14:36:12 PM

revert to 4.0.2 maybe the routing works on this one .. or try the router from 4.0.2 in your install

bestcons · August 07, 2022, 22:07:06 PM

Thanks for the advice. The problem is solved for the time-being

bestcons · October 16, 2022, 15:48:49 PM

Has the problem been solved in the upcoming 4.07 update of Virtuemart?

jenkinhill · October 16, 2022, 15:53:08 PM

Ask question works OK for VM 4.0.7 10720 on J3.10.11 (I don't use J4)

bestcons · October 16, 2022, 17:02:36 PM

Not for me with the samen Joomla version. I had once more to return to VM 4.0.2

jenkinhill · October 16, 2022, 17:44:50 PM

Just a thought, have you got "Allow non logged-in to send a recommendation or ask a question" turned on?

bestcons · October 16, 2022, 17:55:18 PM

Sure, otherwise VM 4.0.2 would not work either.

bestcons · November 08, 2022, 12:56:45 PM

In the meantime I migrated my (test)website to Joomla 4.2.4. The"Ask question" is not resolved in combination with Virtuemart in version 4.0.6. So once more I had to return to 4.0.2

Milbo · November 10, 2022, 19:58:53 PM

It works for me on j3 with this https://dev.virtuemart.net/attachments/1340/com_virtuemart.4.0.7.10732_package_or_extract.zip

bestcons · November 10, 2022, 20:51:31 PM

Not for me, neither on J3 as on J4. I had to return to 4.0.2

joozen · November 27, 2022, 10:07:25 AM

Still not working for me. Link to manufacturer products stopped work as well. Link not opens in pop up but it opens if you choose "Open in new tab" from context menu. Tried 4.0.7 and now 4.0.8 problem not solved. Tried router from 4.0.2 it returns 404 on product detail page. Is it any solution yet?

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"Ask question" no longer working