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VM Product Ask a question not sent

Started by RobertL, April 07, 2022, 21:05:32 PM

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RobertL

Hi,

having an issue with emails not being sent when trying to Ask a question. It goes through the motion, and states that it has been sent, but it doesn't actually send it.
It does also show a notice after supposed sending 'You must provide at least one recipients email'.

Both 'Allow non logged-in to send a recommendation or ask a question' and 'Allows to Ask a question' are enabled. Using just the PHP mailer. Email are sent from regular
forms (Convert Forms) as well as the test one from the Global configuration.

J 3.10.8
VM 3.8.9 10514
YooTheme Pro 2.7.21
PHP 7.4.28

would appreciate a tip, thanks

pinochico

#1
I have tip, sure :)

Barcelona today win...
I have the same amount of information from you there
www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds for FB, GMC,.. from products, categories, orders, users, articles, acymailing subscribers and database table
Virtuemart Email Manager - customs email templates
Import products for Virtuemart - from CSV and XML
Rich Snippets - Google Structured Data
VirtueMart Products Extended - Slider with products, show Others bought, Products by CF ID and others filtering products

GJC Web Design

Does Joomla send emails?  Contact page etc?  Is the order email sent?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

RobertL

I'm sure they will pinochico, my favorite team :)

As for the mail, yes, Joomla sends an email (test email in config), contact forms send email (convert forms on the front), only VM doesn't, and it should be picking up Joomla's settings. It's a backend invoicing
shop only, no front (distributor) so runs Artio's VMInvoice 3 as well for invoicing, and those settings are from Joomla as well, and those emails are sent as well.

This setup is identical to other shops I built, shy of minor version differences, except on this one it doesn't send the email from Ask a Question.

thanks

GJC Web Design

You must provide at least one recipients email means that the php mailer isn't receiving a recipient address so u have to back trace from there
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation