Problem creating a new product

[m.davide82]

Hi,

after the upgrade to VirtueMart 3.8.9 Eagle owl 10514, when I insert a product, the form that opens is like a "modify product form" of a product, instead of a blank form to create a new product.

PHP 7.4.22
Mysql 5.5.5-10.3.27-MariaDB

How can I solve this problem?


Thanks in advance.
Davide

[Jörgen]

?? Screenshot would be helpful

Jörgen @ Kreativ Fotografi

[m.davide82]

Hi Jorgen,

sure, you have it in attachment, thanks.
This is what I see when I create a new product.

Regards,
Davide

[Jörgen]

Are you doing this with the new admin template ?
Switch to the old one in that case and see.

Jörgen @ Kreativ Fotografi

[GJC Web Design]

or some heavy caching somewhere?

[m.davide82]

Hi to everybody!

Just disabled the VM Admin Template and the problem persists.
The same for the New Admin Theme.

Cache? It's disabled...

Thanks in advance.

Davide

[GJC Web Design]

try a different browser to eliminate browser caching?

[m.davide82]

Hi,

just tried with different browsers and different pc/mac, but the problem persists...

Thanks.
Davide

[GJC Web Design]

So what your saying is when u click "New" the product edit form opens but the fields are prefilled?
Always the same product detail?
What is the url?
Does this particular product exist in your shop?
If not is it in your DB?
Under virtuemart_product_id 0 perhaps?

[m.davide82]

Hi,

I'm answering to all your questions:
1. Yes, when I click on "New product" the fields are prefilled with this product.
2. Yes.
3. This: /administrator/index.php?option=com_virtuemart&view=product
4. Yes, it exists.
5. It exists.
6. The virtuemart_product_id is 7855

Thanks.
Davide

[Jörgen]

The new Id is 7855, yes ?
But data comes from id = 0 right.
Delete product with Id =0.
Jörgen

[GJC Web Design]

as Jörgen says .. check if u have a product in the tables with virtuemart_poduct_id = 0 .. if so delete it

[m.davide82]

Hi,

the problem is that I haven't a product with virtuemart_product_id = 0
It starts from 4.

Thank,
Davide

[pinochico]

I haven't a product with virtuemart_product_id = 0

in all language?

[m.davide82]

Hi pinochico,

yes, just checked ann the 3 tables:
products
products_it
products_en

Same problem in the backend in all languages.

Thanks.
Davide