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Virtuemart tabs stays open and don't let me do anything

Started by Zoi, March 09, 2021, 14:28:09 PM

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Hello virtuemart community, we face an issue with a e-shop we are building.
We are building with :
Joomla! 3.9.25
PHP version 7.4.15
VirtueMart 3.8.8 10472
Helix 3 Framerwork

Virtuemart tabs remain open and we can not edit its fields, also we can not delete images and the checkout process does not work in the same time.
Does anyone have an idea what can cause this issue???

Thank for your time

Mod edit:
To exist means to do


New install?
Has it ever worked ?

Check for JSsript error in Your console. Maybe conflict with Helix framework or installed extension.

Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.


We made all the updates.

We didn't try fresh installation because we are not sure how we can keep all ta data we have insert until now. If you have some opinion in this matter it really counts.

We will check for conflicts

Thank you very much we will respond to the topic when we found the solution.
To exist means to do