Invoice for telephone orders ?

[Iryn3l]

Hello
I know it sounds like a stupid question. My clients are allowed to order by phone.
I am interested creating invoices for these orders  VM as well.
You can help me with some practical advice on how to I do this.
I don't know how I could do that. I only thought about creating each user and then placing the order but I can only do this frontend,  not from the back end

[jenkinhill]

Do it from the front end as admin, turn on Allow Administrators to change the current Shopper and add the order.

[Iryn3l]

Thanks for the reply
I tested this
In this case it must be a user already created.
Is there a solution even if the client does not have an account on my site?

[AH]

We do this all the time

1. We create the orders as if we are a user on the frontend
2. We dont register phone order customer - and letting admin become a shopper means the address is incorrect or you create a new registered shopper every order (not good for most stores). ANd the issue you faced above.
3. When we get to the payment card entry - we simply exit the order
4. Payment is taken via on line payment screens provided by the payment service provider (MOTO)
5. When the order is paid for the status is updated as paid

You have to ensure that the re-use pending orders is set to false (hidden config)

[Iryn3l]

Thank You

[AH]

Hope it helped :-)