Registration Email Error

[GJC Web Design]

you should try with it disabled

[Tryer]

The details shown in the error log at the time the "Create account" button is clicked are as follows:

mysite.co.uk [Fri Dec 04 09:17:57 2020] [error] [client 81.141.21.222:0] PHP Warning:  Invalid argument supplied for foreach() in /home/sites/mysite.co.uk/public_html/administrator/components/com_virtuemart/models/user.php on line 1524

Line 1524 of file user.php is highlighted by my added asterisks below:

if(vmAccess::manager('user.delete')){
         $_status = true;
         $superVendor = vmAccess::isSuperVendor();
         if(VmConfig::get('multixcart',0)=='byvendor' and $superVendor>1){

            $vm_vendor = $this->getTable('vendor_users');
            foreach($userIds as $userId) {
               if (!$vm_vendor->delete($userId)) {
                  vmError('remove user did not work for '.$userId);
               }
            }
         } else {
            $userInfo = $this->getTable('userinfos');
            $vm_shoppergroup_xref = $this->getTable('vmuser_shoppergroups');
            $vmusers = $this->getTable('vmusers');

            **********    foreach($userIds as $userId) {   **************

               $_JUser = JUser::getInstance($userId);

               if ($this->getSuperAdminCount() <= 1) {
                  // Prevent deletion of the only Super Admin
                  //$_u = JUser::getInstance($userId);
                  if ($_JUser->get('gid') == __SUPER_ADMIN_GID) {
                     vmError(vmText::_('COM_VIRTUEMART_USER_ERR_LASTSUPERADMIN'));
                     $_status = false;
                     continue;
                  }
               }

Please can anyone shed some light on this?

[GJC Web Design]

this has nothing to do with your post subject .. this is deleting users...

have u tried with redirection disabled?

[Tryer]

OK, I tried with the Redirect Joomla to Virtuemart Registration disabled. The result is that there are no longer any error messages and the account is correctly created. However, when the email verification link in the user's message is clicked, the status of the account is not changed. Admin emails are now sent correctly, but the authorisation link in the email does not alter the status of the account - ie login attepmts are blocked because the account has not been activated.

[Tryer]

Is there any point in re-installing an earlier version of VM to get a temporary solution to this?

[GJC Web Design]

You would be better off fully documenting step by step and screen shooting what happens so the team can have a starting point to debug this if there is a bug.

I can tell you that validation is rarely if ever used by any of the dev or testing team.

You can try re-installing a lower VM but I have no experience of this...   so I would do it on a clone site first

[Tryer]

Thanks for the advice. I need help with this so I can try to fully document/screenshot the problem, but would it be easier at both ends for someone good enough to help to have admin access?

[Tryer]

OK, here is a summary of the problem I am experiencing. The problem seems to have arisen from recent updates of either (or both) VM and Joomla as it was previously working well.

When new users attemps to create an account on the site they see the following message:
COM_VIRTUEMART_REG_COMPLETE_ACTIVATE_ADMIN (as seen in attached image 03.jpg.
The account is created but is immediately accessible to the user - the account is created "Enabled" but not "Activated"

An email incorporating a verification link is received by the user but when the link is clicked the following error message is displayed : "403 - Verification code not found. Check if your account is already activated and try to log in." Presumably this is because the new account is already enabled.

No email is received by either of the two superadmins, one of whom who would normally authorise the new account.

See image04.jpg for the User Options set on the site.

I tried with the Redirect Joomla to Virtuemart Registration disabled(in the plugin). The result was that there were no longer any error messages and the account was correctly created. However, when the email verification link in the user's message was clicked, the status of the account was not changed. Admin emails were now sent correctly, but the authorisation link in the email did not alter the status of the account - ie login attepmts were blocked because the account had not been activated.

I have also set Englisgh as a fallback language allthough this did not seem to make any difference.

The language file administrator\components\com_virtuemart\language\en-GB\en-GB.com_virtuemart.ini  v3.8.6 is up-to-date (dated 22/11/20)

The FPA output for the site follows in the next post (forum post wocharacter limit).:

[Tryer]

Here is the FPA output:

[size=85]Create account operation fails [/size]

[size=85]Notice COM_VIRTUEMART_REG_COMPLETE_ACTIVATE_ADMIN[/size]

[size=85]Joomla! Instance :: Joomla! 3.9.23-Stable (Amani) 24-November-2020
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner:  --protected-- . (uid: 1/gid: 1) | Group:  --protected--  (gid: 1) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite:  | Session lifetime: 120 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 5 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.23: Yes | Database Supports J! 3.9.23: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux |  OS Version: 2.6.32-754.29.1.el6.x86_64 | Technology: x86_64 | Web Server: Apache/2.4.41 (Unix) | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes |   Free Disk Space : 2410.44 GiB |

PHP Configuration :: Version: 7.3.19 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors:  | Error Reporting: 22519 | Log Errors To:  | Last Known Error:  | Register Globals:  | Magic Quotes:  | Safe Mode:  | Allow url fopen: 1 | Open Base:  | Uploads: 1 | Max. Upload Size: 64M | Max. POST Size: 64M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.5.5-10.1.27-MariaDB (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | Host:  --protected-- (--protected--) | default Collation: utf8_general_ci (default Character Set: utf8) | Database Size: 31.25 MiB | #of Tables: 298[/size]

[size=85]PHP Extensions :: Core (7.3.19) | date (7.3.19) | libxml (7.3.19) | openssl (7.3.19) | pcre (7.3.19) | zlib (7.3.19) | filter (7.3.19) | hash (7.3.19) | pcntl (7.3.19) | readline (7.3.19) | Reflection (7.3.19) | SPL (7.3.19) | session (7.3.19) | standard (7.3.19) | cgi-fcgi () | bcmath (7.3.19) | bz2 (7.3.19) | calendar (7.3.19) | ctype (7.3.19) | curl (7.3.19) | dba (7.3.19) | dom (20031129) | enchant (7.3.19) | mbstring (7.3.19) | fileinfo (7.3.19) | ftp (7.3.19) | gd (7.3.19) | gettext (7.3.19) | gmp (7.3.19) | iconv (7.3.19) | imap (7.3.19) | intl (7.3.19) | json (1.7.0) | ldap (7.3.19) | exif (7.3.19) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | odbc (7.3.19) | PDO (7.3.19) | pgsql (7.3.19) | Phar (7.3.19) | posix (7.3.19) | pspell (7.3.19) | recode (7.3.19) | shmop (7.3.19) | SimpleXML (7.3.19) | soap (7.3.19) | sockets (7.3.19) | sqlite3 (7.3.19) | sysvmsg (7.3.19) | sysvsem (7.3.19) | sysvshm (7.3.19) | tidy (7.3.19) | tokenizer (7.3.19) | xml (7.3.19) | xmlwriter (7.3.19) | xsl (7.3.19) | zip (1.15.4) | mysqli (7.3.19) | pdo_dblib (7.3.19) | pdo_mysql (7.3.19) | PDO_ODBC (7.3.19) | pdo_pgsql (7.3.19) | pdo_sqlite (7.3.19) | wddx (7.3.19) | xmlreader (7.3.19) | xmlrpc (7.3.19) | ionCube Loader () | Zend OPcache (7.3.19) | Zend Engine (3.3.19) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes |  PHP SU: Yes |   Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No [/size]

[size=85]Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) :: [/size]

[size=85]Database statistics :: Uptime: 13465568 | Threads: 21 | Questions: 21226501533 | Slow queries: 0 | Opens: 2659907739 | Flush tables: 1 | Open tables: 511 | Queries per second avg: 1576.353 | [/size]

[size=85]Components :: SITE ::
Core :: com_mailto (3.0.0)  1 | com_wrapper (3.0.0)  1 |
3rd Party::

Components :: ADMIN ::
Core :: com_actionlogs (3.9.0)  1 | com_admin (3.0.0)  1 | com_ajax (3.2.0)  1 | com_associations (3.7.0)  1 | com_banners (3.0.0)  1 | com_cache (3.0.0)  1 | com_categories (3.0.0)  1 | com_checkin (3.0.0)  1 | com_config (3.0.0)  1 | com_content (3.0.0)  1 | com_contenthistory (3.2.0)  1 | com_cpanel (3.0.0)  1 | com_fields (3.7.0)  1 | com_finder (3.0.0)  1 | com_installer (3.0.0)  1 | com_joomlaupdate (3.6.2)  1 | com_languages (3.0.0)  1 | com_login (3.0.0)  1 | com_media (3.0.0)  1 | com_menus (3.0.0)  1 | com_messages (3.0.0)  1 | com_modules (3.0.0)  1 | com_newsfeeds (3.0.0)  1 | com_plugins (3.0.0)  1 | com_postinstall (3.2.0)  1 | com_privacy (3.9.0)  1 | com_redirect (3.0.0)  1 | com_search (3.0.0)  1 | com_tags (3.1.0)  1 | com_templates (3.0.0)  1 | com_users (3.0.0)  1 | com_weblinks (3.7.0)  1 |
3rd Party:: com_advancedmodules (7.13.3)  1 | Akeeba (7.4.0.1)  1 | COM_ARTCALENDAR (3.2.4)  1 | COM_COALAWEBTRAFFIC (1.1.8)  1 | COM_FOXCONTACT (3.9.1)  1 | Freestyle FAQs: FAQs (1.10.0.1668)  1 | plg_finder_fsf_faq (1.11.9.1786)  0 | COM_FSF (1.12.0)  1 | Freestyle Testimonials: Testimonial (1.11.8.1718)  ? | COM_FST (1.14.0)  1 | plg_editors-xtd_imageeffectckbutton (1.2.4)  1 | Image Effect CK (2.2.5)  1 | com_imageeffectck (2.1.1)  1 | JoomGallery (3.3.4)  1 | COM_OSMAP (4.2.39)  1 | tcpdf (1.0.9)  1 | ECB Currency Converter (1.0)  ? | VIRTUEMART (-)  1 | VirtueMart_allinone (-)  1 | COM_JLSITEMAP (1.11.0)  1 | AcyMailing (5.10.16)  1 | COM_EVENTGALLERY (3.11.4)  1 | Cookies CK (2.1.4)  1 | com_cookiesck (2.1.5)  1 | COM_FWGALLERY (5.12.0)  1 |

Modules :: SITE ::
Core :: mod_articles_archive (3.0.0)  1 | mod_articles_categories (3.0.0)  1 | mod_articles_category (3.0.0)  1 | mod_articles_latest (3.0.0)  1 | mod_articles_news (3.0.0)  1 | mod_articles_popular (3.0.0)  1 | mod_banners (3.0.0)  1 | mod_breadcrumbs (3.0.0)  1 | mod_custom (3.0.0)  1 | mod_feed (3.0.0)  1 | mod_finder (3.0.0)  1 | mod_footer (3.0.0)  1 | mod_languages (3.5.0)  1 | mod_login (3.0.0)  1 | mod_menu (3.0.0)  1 | mod_random_image (3.0.0)  1 | mod_related_items (3.0.0)  1 | mod_search (3.0.0)  1 | mod_stats (3.0.0)  1 | mod_syndicate (3.0.0)  1 | mod_tags_popular (3.1.0)  1 | mod_tags_similar (3.1.0)  1 | mod_users_latest (3.0.0)  1 | mod_weblinks (3.7.0)  1 | mod_whosonline (3.0.0)  1 | mod_wrapper (3.0.0)  1 |
3rd Party:: Art Calendar Events Module (3.2.2)  1 | BM Articles Grid Slider (1.0.0)  1 | MOD_COALAWEBTRAFFIC (1.1.8)  1 | Cycle news display (3.7)  1 | EasyCookieInfo (1.1)  1 | EVO frontpage (5.0)  0 | EVO frontpage PRO (5.0)  1 | FancyButtons (1.1)  1 | MOD_FOXCONTACT (3.9.1)  1 | Freestyle FAQs: FAQ/KB category/pro (1.11.9.1786)  ? | Freestyle FAQs: FAQs (1.10.0.1668)  1 | Freestyle Testimonials: Testimonial (1.12.3)  ? | Hot Counters (3.6.4)  1 | Hot Maps (3.5.1)  ? | Hot Responsive Lightbox (3.7.0)  1 | Hot Slicebox (3.5.1)  1 | Hot Swipe Carousel (3.6.4)  1 | Img CandyVertical Menu (10.0)  1 | Vina Treeview for VirtueMart (1.2)  1 | mod_virtuemart_cart (3.8.6)  1 | mod_virtuemart_category (3.8.6)  1 | mod_virtuemart_currencies (3.8.6)  1 | mod_virtuemart_manufacturer (3.8.6)  1 | mod_virtuemart_product (3.8.6)  1 | mod_virtuemart_search (3.8.6)  1 | MOD_WEBSITE_POLICY (3.6.0)  1 | Page scroll buttons (1.3)  1 | AcyMailing 5 module (3.7.0)  ? | MOD_EVENTGALLERY_CART (3.11.4)  1 | MOD_EVENTGALLERY_EVENT (3.11.4)  1 | MOD_EVENTGALLERY_LATEST (3.11.4)  1 | MOD_EVENTGALLERY_EVENTS (3.11.4)  1 | MOD_EVENTGALLERY_CATEGORIES (3.11.4)  1 | MOD_EVENTGALLERY_CUSTOM (3.11.4)  1 | AcyMailing subscription form (6.9.2)  1 | PopUp Aholic (1.3.4)  1 | smaccorgrid (1.2)  1 |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0)  1 | mod_feed (3.0.0)  1 | mod_latest (3.0.0)  1 | mod_latestactions (3.9.0)  1 | mod_logged (3.0.0)  1 | mod_login (3.0.0)  1 | mod_menu (3.0.0)  1 | mod_multilangstatus (3.0.0)  1 | mod_popular (3.0.0)  1 | mod_privacy_dashboard (3.9.0)  1 | mod_quickicon (3.0.0)  1 | mod_sampledata (3.8.0)  1 | mod_stats_admin (3.0.0)  1 | mod_status (3.0.0)  1 | mod_submenu (3.0.0)  1 | mod_title (3.0.0)  1 | mod_toolbar (3.0.0)  1 | mod_version (3.0.0)  1 |
3rd Party:: VirtueMart Administrator Menu (3.8.6)  ? |

Libraries ::
Core ::
3rd Party:: file_fof30 (3.6.2)  ? | Regular Labs Library (20.10.18795)  1 | Free Mono (-)  ? | Helvetica (-)  ? |

Plugins ::
Core :: PLG_ACTIONLOG_JOOMLA (3.9.0)  1 | plg_authentication_cookie (3.0.0)  1 | plg_authentication_gmail (3.0.0)  0 | plg_authentication_joomla (3.0.0)  1 | plg_authentication_ldap (3.0.0)  0 | plg_captcha_recaptcha (3.4.0)  1 | plg_captcha_recaptcha_invisible (3.8)  0 | plg_content_confirmconsent (3.9.0)  0 | plg_content_emailcloak (3.0.0)  1 | plg_content_fields (3.7.0)  1 | plg_content_finder (3.0.0)  0 | plg_content_geshi (2.5.0)  0 | plg_content_joomla (3.0.0)  1 | plg_content_loadmodule (3.0.0)  1 | plg_content_pagebreak (3.0.0)  1 | plg_content_pagenavigation (3.0.0)  1 | plg_content_vote (3.0.0)  1 | plg_editors-xtd_article (3.0.0)  1 | plg_editors-xtd_fields (3.7.0)  1 | plg_editors-xtd_image (3.0.0)  1 | plg_editors-xtd_menu (3.7.0)  1 | plg_editors-xtd_module (3.5.0)  1 | plg_editors-xtd_pagebreak (3.0.0)  1 | plg_editors-xtd_readmore (3.0.0)  1 | plg_editors-xtd_weblink (3.7.0)  0 | plg_extension_joomla (3.0.0)  1 | plg_fields_calendar (3.7.0)  1 | plg_fields_checkboxes (3.7.0)  1 | plg_fields_color (3.7.0)  1 | plg_fields_editor (3.7.0)  1 | plg_fields_imagelist (3.7.0)  1 | plg_fields_integer (3.7.0)  1 | plg_fields_list (3.7.0)  1 | plg_fields_media (3.7.0)  1 | plg_fields_radio (3.7.0)  1 | plg_fields_repeatable (3.9.0)  1 | plg_fields_sql (3.7.0)  1 | plg_fields_text (3.7.0)  1 | plg_fields_textarea (3.7.0)  1 | plg_fields_url (3.7.0)  1 | plg_fields_user (3.7.0)  1 | plg_fields_usergrouplist (3.7.0)  1 | plg_finder_categories (3.0.0)  1 | plg_finder_contacts (3.0.0)  1 | plg_finder_content (3.0.0)  1 | plg_finder_newsfeeds (3.0.0)  1 | plg_finder_tags (3.0.0)  1 | plg_finder_weblinks (3.7.0)  1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0)  1 | plg_installer_packageinstaller (3.6.0)  1 | PLG_INSTALLER_URLINSTALLER (3.6.0)  1 | plg_privacy_actionlogs (3.9.0)  1 | plg_privacy_consents (3.9.0)  1 | plg_privacy_content (3.9.0)  1 | plg_privacy_message (3.9.0)  1 | plg_privacy_user (3.9.0)  1 | plg_quickicon_extensionupdate (3.0.0)  1 | plg_quickicon_joomlaupdate (3.0.0)  1 | plg_quickicon_phpversioncheck (3.7.0)  1 | plg_quickicon_privacycheck (3.9.0)  1 | plg_search_categories (3.0.0)  1 | plg_search_contacts (3.0.0)  1 | plg_search_content (3.0.0)  1 | plg_search_newsfeeds (3.0.0)  1 | plg_search_tags (3.0.0)  0 | plg_search_weblinks (3.7.0)  1 | PLG_SYSTEM_ACTIONLOGS (3.9.0)  0 | plg_system_cache (3.0.0)  0 | plg_system_debug (3.0.0)  1 | plg_system_fields (3.7.0)  1 | plg_system_highlight (3.0.0)  1 | plg_system_languagecode (3.0.0)  0 | plg_system_languagefilter (3.0.0)  0 | plg_system_log (3.0.0)  1 | plg_system_logout (3.0.0)  1 | plg_system_logrotation (3.9.0)  1 | plg_system_p3p (3.0.0)  1 | plg_system_privacyconsent (3.9.0)  0 | plg_system_redirect (3.0.0)  1 | plg_system_remember (3.0.0)  0 | plg_system_sef (3.0.0)  1 | plg_system_sessiongc (3.8.6)  1 | plg_system_stats (3.5.0)  1 | plg_system_updatenotification (3.5.0)  1 | plg_system_weblinks (3.7.0)  0 | plg_twofactorauth_totp (3.2.0)  0 | plg_twofactorauth_yubikey (3.2.0)  0 | plg_user_contactcreator (3.0.0)  0 | plg_user_joomla (3.0.0)  1 | plg_user_profile (3.0.0)  1 | plg_user_terms (3.9.0)  0 |
3rd Party:: PLG_ACTIONLOG_AKEEBABACKUP (7.4.0.1)  0 | plg_actionlog_advancedmodules (7.13.3)  1 | AcyMailing : trigger Joomla Content (3.7.0)  ? | AcyMailing Manage text (1.0.0)  1 | AcyMailing Tag : Website links (3.7.0)  1 | AcyMailing : share on social networ (1.0.0)  ? | AcyMailing : Statistics Plugin (3.7.0)  0 | AcyMailing table of contents genera (1.0.0)  ? | AcyMailing Tag and filter : Communi (3.7.2)  ? | AcyMailing Tag and filter : Communi (3.7.2)  ? | AcyMailing Tag : content insertion (3.7.0)  1 | AcyMailing Tag : Subscriber informa (5.10.16)  ? | AcyMailing Tag : Manage the Subscri (5.10.16)  ? | AcyMailing Tag : Date / Time (5.10.16)  1 | AcyMailing Tag : Joomla User Inform (5.10.16)  ? | AcyMailing Template Class Replacer (5.10.16)  1 | plg_content_contentpassword (3.0.0)  0 | plg_content_foxcontact (3.9.1)  1 | Content - Freestyle FAQs Glossary (1.11.12)  0 | AllVideos (by JoomlaWorks) (6.1.0)  1 | AllVideos (by JoomlaWorks) (6.1.0)  1 | Content - Responsive Lightbox (2.7.5)  1 | Content - Retina Images (2.7.5)  1 | Simple Picture Slideshow (1.5.8)  1 | Content - XTypo (3.0.2)  1 | PLG_EVENTGALLERY_CONTENT (3.11.4)  1 | PLG_EVENTGALLERY_MULTILANGCONTENT (3.11.4)  1 | EVENTGALLERY_FIELDS_CATEGORY (3.11.4)  1 | Content - Simple Pop-Up (2.1)  0 | plg_editors_codemirror (5.56.0)  1 | plg_editors_tinymce (4.5.12)  1 | AcyMailing Editor (5.10.16)  1 | plg_editors-xtd_imageeffectckbutton (1.2.4)  1 | plg_editors-xtd_sourcerer (8.4.2)  1 | plg_editorsxtd_xtypo (1.0.2)  1 | PLG_EDITORS-XTD_EVENTGALLERY (3.11.4)  1 | PLG_EDITORS-XTD_EVENTGALLERYIMAGE (3.11.4)  1 | plg_finder_fsf_faq (1.11.9.1786)  0 | plg_finder_fsf_glossary (1.11.9.1786)  0 | PLG_EVENTGALLERY_FINDER (3.11.4)  0 | PLG_INSTALLER_EVENTGALLERY (3.11.4)  1 | PLG_INSTALLER_COOKIESPOLICYNOTIFICA (3.9.0)  ? | PLG_OSMAP_JOOMLA (4.2.39)  1 | plg_quickicon_akeebabackup (7.4.0.1)  1 | Search - Freestyle FAQs: FAQs (1.11.9.1786)  0 | Search - Freestyle FAQs: Glossary (1.11.9.1786)  0 | Search - VirtueMart (3.8.6)  ? | PLG_EVENTGALLERY_SEARCH (3.11.4)  0 | PLG_SYS_ADMINEXILE (3.16.3)  1 | plg_system_advancedmodules (7.13.3)  1 | PLG_SYSTEM_PICASAUPDATER (3.11.4)  1 | PLG_SYSTEM_AKEEBAUPDATECHECK (7.3.0)  0 | AMAZON (3.8.6)  ? | PLG_SYSTEM_BACKUPONUPDATE (7.4.0.1)  0 | PLG_CWGEARS (0.6.1)  1 | PLG_CWTRAFFICCLEAN (1.1.8)  1 | PLG_CWTRAFFICCOUNT (1.1.8)  1 | PLG_CWTRAFFICONLINE (1.1.8)  1 | Flexible - Virtuemart Zoom Effect (4.0)  1 | System - Button Go to Top (2.0.0)  1 | PLG_SYSTEM_GWEJSON (3.4.44)  1 | Image Effect CK (2.2.5)  1 | System - JHacker Watch Trial (2.2.1.0)  0 | System - JH Splash Screen (0.7.0)  0 | System - JU BlockIP (1.2)  0 | System - Marco's SQL Injection - LF (1.2.1)  ? | plg_system_ossystem (1.3.1)  1 | System - Easy Popup (1.8)  1 | plg_system_regularlabs (20.10.18795)  1 | plg_system_sourcerer (8.4.2)  1 | System - Sparky On Save (2.7.5)  1 | PLG_SYSTEM_VMLOADERPLUGINUPDATE (1.0.2)  ? | PLG_SYSTEM_JLSITEMAP_CRON (1.11.0)  1 | System - itcs Scroll2Top (1.3.1)  0 | plg_sys_topofthepage (3.1)  0 | AcyMailing : (auto)Subscribe during (5.10.16)  ? | PLG_SYSTEM_EVENTGALLERY_CAPABILITIE (3.11.4)  ? | AcyMailing - Joomla integration (6.9.2)  1 | AcyMailing - JCE integration (6.9.2)  1 | AcyMailing JCE integration (5.10.16)  1 | Cookies CK (2.1.4)  1 | VM - Calculation Avalara Tax (3.8.6)  ? | plgvm_specification (3.8.6)  ? | VMCustom - textinput (3.8.6)  ? | VM - Custom, Virtuemart Simple Down (${PHING.VERSI)  ? | NameYourPrice VMCustom field for Vi (1.2.5)  ? | VM Payment - eway (3.8.6)  ? | AMAZON (3.8.6)  ? | Authorize.net AIM (3.8.6)  ? | Heidelpay (16.11.07)  ? | Klarna (3.8.6)  ? | Klarna Checkout (3.8.6)  ? | VM Payment - klikandpay (3.8.6)  ? | VM Payment - Paybox (3.8.6)  0 | PayPal (3.8.6)  ? | realex_hpp_api (3.8.6)  ? | Skrill (3.8.6)  ? | Sofort (3.8.6)  ? | Sofort Ideal (3.8.6)  ? | Standard (3.8.6)  ? | 2Checkout (3.8.6)  ? | By weight, ZIP and countries (3.8.6)  ? | Realex_hpp_api (3.8.6)  ? | PLG_JLSITEMAP_CONTENT (1.11.0)  1 | PLG_JLSITEMAP_K2 (1.11.0)  0 | PLG_JLSITEMAP_KUNENA (1.11.0)  0 | PLG_JLSITEMAP_TAGS (1.11.0)  0 | PLG_JLSITEMAP_VIRTUEMART (1.11.0)  1 | PLG_EVENTGALLERY_SUR_STANDARD (3.11.4)  0 | PLG_EVENTGALLERY_PAY_STANDARD (3.11.4)  0 | PLG_EVENTGALLERY_PAY_PAYPAL (3.11.4)  0 | PLG_EVENTGALLERY_PAY_PAYPALBASIC (3.11.4)  1 | PLG_EVENTGALLERY_PAY_BRAINTREE (3.11.4)  0 | PLG_EVENTGALLERY_PAY_STRIPE (3.11.4)  0 | PLG_EVENTGALLERY_SHIP_STANDARD (3.11.4)  0 | PLG_EVENTGALLERY_SHIP_EMAIL (3.11.4)  0 | PLG_EVENTGALLERY_SHIP_DOWNLOAD (3.11.4)  1 | FW_GALLERY_VIDEO (1.5.0)  1 | [/size]

[size=85]Templates :: SITE :: beez3 (3.1.0)  1 | protostar (1.0)  1 | sparky_framework (2.7.9)  1 | vmbeez3 (3.2.0)  1 |
Templates :: ADMIN :: hathor (3.0.0)  1 | isis (1.0)  1 | [/size]

[diri]

When new users attemps to create an account on the site they see the following message:
COM_VIRTUEMART_REG_COMPLETE_ACTIVATE_ADMIN (as seen in attached image 03.jpg.
The account is created but is immediately accessible to the user - the account is created "Enabled" but not "Activated"

Did you ever check configuration settings in Joomla related to registration and activation?

[Tryer]

Thanks for your reply.

Yes, I have checked them all I think. Anyway, they have not been changed for a couple of years to bring about recent problems.

[Tryer]

Does anyone have any more thoughts about this issue?

[GJC Web Design]

It would seem to be a bug and will need to be addressed by the dev team when they have time.
But as I have mentioned the use of verified logins are as rare as hen's teeth in my experience .. I have never been asked to use it on an ecommerce site.
If the site is private normally users simply apply to join or are invited and mods approve them .. I really don't see what verifying adds to this?

So I assume working on this problem will not be a top priority for the dev team atm.

[Tryer]

Thanks for the feedback. I understand you comments re verification but I am the webmaster rather than the site owner. The site/business owner regards the verification process as essential and I cannot really argue with the requirement.

Incidentally, I have just tried this on a completely different site using a different template etc, but with the same versions of VM and Joomla, and the same error occurs in the same circumstances.

[GJC Web Design]

what if u go back to VM3.8.4 till its fixed?