News:

Looking for documentation? Take a look on our wiki

Main Menu

Log sent emails

Started by sandomatyas, November 30, 2020, 13:04:05 PM

Previous topic - Next topic

sandomatyas

Is it possible to log (without hack) the outgoing emails of VM. I have a lot of issues to check if the mail is sent or not. There would be great an order mail log, something similar like the order status change log.

pinochico

QuoteI have a lot of issues to check if the mail is sent or not.

I call to our server and check if email send or not.
We don't use log, because we use VirtueMart Mailing Manager and setup BCC
www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds for FB, GMC,.. from products, categories, orders, users, articles, acymailing subscribers and database table
Virtuemart Email Manager - customs email templates
Import products for Virtuemart - from CSV and XML
Rich Snippets - Google Structured Data
VirtueMart Products Extended - Slider with products, show Others bought, Products by CF ID and others filtering products

sandomatyas

Exactly. Thet is what would be much more user-friendly if we could check the log e.g. from the order admin interface

GJC Web Design

why would specific emails not send?  If generally they send .. then they all send... even if the email address is wrong etc they still send...
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

pinochico

Quotewhy would specific emails not send?

SPAM
SMTP Server
Wrong Setup
Non-exist customer's email

Can I continue? :)
www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds for FB, GMC,.. from products, categories, orders, users, articles, acymailing subscribers and database table
Virtuemart Email Manager - customs email templates
Import products for Virtuemart - from CSV and XML
Rich Snippets - Google Structured Data
VirtueMart Products Extended - Slider with products, show Others bought, Products by CF ID and others filtering products

jenkinhill

If one sends then they will all send - even with an incorrect mail address they will be sent. But not all may be received.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

GJC Web Design

QuoteCan I continue? :)

no -- because these are reasons they wouldn't be received.... they will still send....

and if bounced, rejected etc the sender email address should receive a response/notification
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

sandomatyas

Quote from: GJC Web Design on December 01, 2020, 19:53:19 PM
why would specific emails not send?  If generally they send .. then they all send... even if the email address is wrong etc they still send...

Sending emails are related to the order status. This setting can be changed and you don't know if the setting was changed before or after the order was placed

AH

QuoteThis setting can be changed and you don't know if the setting was changed before or after the order was placed

Yes you do - modified_on value will be set for the status_code :-) compare that to the order status table.

However, how often does this occur in the life of a trading store?  Coming up with marginal edge cases is not going to get this very far. 

You could always create your own code VM to store whether an attempt to send an email was made for an order.

That wont tell you what happened in your mail handler though.


Regards
A

Joomla 4.4.5
php 8.1