Internal Server 500 error when an item is in my cart

[Philip Bainbridge]

Joomla - Joomla! 3.9.16 Joomla! 3.9.16 
VM- 3.6.10

when item is added in the cart the site error 500 after a few page refreshes the site comes back but then is intermittent showing the 500 error..

As soon as product is removed from cart the site is fine ...

Any sugestiions or help please..

My host say its a memory issue maybe?

After watching console i see a jquery.min error over and over for vmkeepalive any way of fixing this please?

[GJC Web Design]

all 500 errors are logged "somewhere" .. u need to find where that is and then u know what the error is instead of guessing .. and it can be fixed

http://forum.virtuemart.net/index.php?topic=117042.0

[Philip Bainbridge]

The error log shows this :
Wed Apr 08 08:15:58.142406 2020] [:error] [pid 525384:tid 140518891763456] [client 82.25.8.127:50568] SoftException in Application.cpp:690: Could not execute script "/home2/onetigrisdogco/public_html/index.php", referer: https://onetigrisdog.co.uk/dog-harnesses/beast-mojo-tactical-harness

[GJC Web Design]

meaningless ...  a generic error ...  try the advice in the post I gave u

[Philip Bainbridge]

I re installed everything and problem has gone thanks guys