How can I stop products from being "Booked/Ordered"?

[mailblade]

Hello! My first time in a long time posting   

If someone knows how to stop an item from being "Booked/Ordered", I would appreciate if a person with this knowledge could assist me.


Firstly, how does an item get booked or ordered? I think it is when a user adds to the cart and then logs out without finishing the order? Am I right in this?

Secondly, how do I stop this from happening?

I had a scenario where one user ordered more than balance available for their store and their value was in the negative. When I investigated I found out it is because this item was "Booked/Ordered" and I am sure this had an impact with the negative value since he only had 5 in stock, but somehow ordered 10.

So basically, I just need to disable this "Booked/Ordered" feature for ALL products, new and old ones.

[Jörgen]

A product gets booked when the customer finishes an order with pending or confirmed. Just putting the product in the cart does not book the product.

Jörgen @ Kreativ Fotografi

[mailblade]

Thank you for your reply. I will see what I can do.

[StefanSTS]

Check the order status section. Every order status can set, if the product is "available", "reserved" or "removed from stock".

Please also check what is set in VirtueMart Configuration -> Action when a Product is Out of Stock.

Might be good to know which J/VM/other versions you are using. Jenkinhill wrote a long article about that if you want to search for that.

Regards
Stefan