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Error on coupon

Started by micropalla, November 22, 2018, 08:31:28 AM

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micropalla

Hello.
This morning for the first time i tried to add a coupon.
Everything is ok, I click on save and it applies the coupon but unfortunately as I press on "Order Now" button nothing happens.
The page is refreshed in a continuous loop.
If I remove the coupon option the order goes on.

Which could be the problem?
Thx
Lorenzo

GJC Web Design

give a live url
turn on all error reporting and debug
check the browser console for JS errors
give versions
give info on the checkout
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
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micropalla

I receive this message:

Notice: Undefined index: couponTax in /home/ufp0lqy4/domains/msaccessoriferroviari.it/public_html/templates/ot_mixshop/html/com_virtuemart/cart/default_pricelist.php

jenkinhill

Also:
give a live url
turn on all error reporting and debug
check the browser console for JS errors
give versions
give info on the checkout
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

micropalla

Ok

Live url: https://www.msaccessoriferroviari.it/ - the coupon is black
I did it
Version 3.4.2

:)

GJC Web Design

the "error" you show is just a notice

you also have

Warning: Illegal string offset 'relative' in /home/ufp0lqy4/domains/msaccessoriferroviari.it/public_html/libraries/src/HTML/HTMLHelper.php on line 626 Warning: Illegal string offset 'pathOnly' in /home/ufp0lqy4/domains/msaccessoriferroviari.it/public_html/libraries/src/HTML/HTMLHelper.php on line 627 Warning: Illegal string offset 'detectBrowser' in /home/ufp0lqy4/domains/msaccessoriferroviari.it/public_html/libraries/src/HTML/HTMLHelper.php on line 628 Warning: Illegal string offset 'detectDebug' in /home/ufp0lqy4/domains/msaccessoriferroviari.it/public_html/libraries/src/HTML/HTMLHelper.php on line 629 Warning: Illegal string offset 'relative' in /home/ufp0lqy4/domains/msaccessoriferroviari.it/public_html/libraries/src/HTML/HTMLHelper.php on line 632 Warning: Illegal string offset 'detectBrowser' in /home/ufp0lqy4/domains/msaccessoriferroviari.it/public_html/libraries/src/HTML/HTMLHelper.php on line 632 Warning: Illegal string offset 'detectDebug' in /home/ufp0lqy4/domains/msaccessoriferroviari.it/public_html/libraries/src/HTML/HTMLHelper.php on line 632 Warning: Illegal string offset 'pathOnly' in /home/ufp0lqy4/domains/msaccessoriferroviari.it/public_html/libraries/src/HTML/HTMLHelper.php on line 635

which comes from an out of date template call to load css

and see screen

can checkout fine with a coupon on protostar

https://www.msaccessoriferroviari.it/index.php/carrello?template=protostar



GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

micropalla

Thanks, I thought it was a Template problem :(