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Blank invoice attachements

Started by katie@morsosparesdirect, September 22, 2016, 10:55:02 AM

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katie@morsosparesdirect

Hi, I am using Virtuemart 3.0.12 / Joomla 3.4.8
I have both Paypal and Worldpay on my website.  When someone pays through Paypal I get both a shopper notification and an attached PDF invoice.  When they pay through Worldpay, I get the notification but the attached PDF invoice is blank (when I say blank, it's showing the company header/address and the invoice number/date at the top but the rest of the page is blank).  Any help would be really appreciated.
Thankyou

GJC Web Design

the current latest versions are Joomla 3.6.2 & VM3.0.18

I would try that first with all the normal warnings about upgrading

If you delete the pdf invoice from your site and remake it from the admin do u see the same problem?
Try with error reporting etc full up
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

katie@morsosparesdirect

Thankyou.  This has been done and I'm now running Joomla 3.6.4 but the problem remains.  I'm getting the complete invoice attachment for Paypal but not for Worldpay.  Any other thoughts would be really appreciated.