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Error currency order confirmation

Started by marcocarella.1994, June 06, 2016, 15:26:52 PM

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marcocarella.1994

hello guys , i have a problem with the configuration in virtuemart : I set the euro as the main currency, but in the order confirmation email the currency is set in US dollars ! how can I solve this problem? I attach a screen of order confirmation

jenkinhill

http://forum.virtuemart.net/index.php?topic=79799.0

Check that shop/vendor currency is set to €,  Tax & Calculation Rule currency is set to € and that all product prices are €.  Also that vendor country is within the Eurozone.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

marcocarella.1994


Hello and thanks for the reply , the configuration parameters I checked hundreds of times :
Currency : EURO
VAT + % : 22 %
Negzio Currency : EURO
Location: Italy

But the order confirmation email and your order details ( accessed from links that arrive by email , are in US dollars )
VM version : 3
Joomla : 3.5

link: carellaostuni.com/new

jenkinhill

Looks like a commercial template. Are you using template overrides? Test using Protostar.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

marcocarella.1994

Hello , I tested with the theme " protostar " default . The problem persists , do not know how to do ! :(

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GJC Web Design
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VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

marcocarella.1994

thank you! actually in the method of payment was not set the currency ! thank you so much! SOLVED