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PayPal doesn't update from pending to confirmed

Started by Melch777, March 06, 2016, 20:15:05 PM

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Melch777

March 06, 2016, 20:15:05 PM
I'm using Joomla 3.4.8 and Virtuemart 3.0.12. having an issue with order status updating after order is confirmed through PayPal. It stays on pending and doesn't update, unless I manually change it

Studio 42

#1
March 07, 2016, 14:05:28 PM
If you use SSL(https), your certificat need to be valid SHA-256, so check this.

Wibah

#2
March 07, 2016, 15:55:44 PM
I'm experiencing the same issue for a Joomla 3.4.8 and Virtuemart 3.0.12 webshop. We don't run on the websit on SSL(https), is it required for PayPal to get the status changes to work?

Studio 42

#3
March 07, 2016, 16:12:06 PM
If you use https, you need a valid SHA-256 certificate. If you dont use https, this is not needed(is i know)

Melch777

#4
March 07, 2016, 20:03:04 PM
Quote from: Studio 42 on March 07, 2016, 16:12:06 PM
If you use https, you need a valid SHA-256 certificate. If you dont use https, this is not needed(is i know)
No my website uses the http. I submitted a ticket for help with the plug-in that I bought from Virtuemart extensions but the plug-in works, not as good as "Downloads for Sale". It's a PayPal issue, could be the PayPal plug-in?

Melch777

#5
March 07, 2016, 22:20:11 PM
Does anyone have access to the latest PayPal plug-in?. I have one that came with the template I bought but it's probably 6 months old. I updated my Virtuemart and Joomla through the updates that appear on the back-end of Joomla. Is there an updated PayPal plug-in for Virtuemart 3.0.12?

GJC Web Design

#6
March 07, 2016, 23:17:48 PM
install the latest AIO -- that is the plugins and modules etc
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Melch777

#7
March 08, 2016, 01:22:05 AM
Quote from: GJC Web Design on March 07, 2016, 23:17:48 PM
install the latest AIO -- that is the plugins and modules etc

I did it still doesn't automatically update. This is the only problem that I'm having and because of it, my website is floating in cyberspace with no purpose whatsoever

Melch777

#8
March 08, 2016, 02:24:19 AM Last Edit: March 08, 2016, 02:38:51 AM by Melch777
Okay, I figured out why the PayPal status stays on "pending" forever. When you setup the Sandbox in the configuration for Virtuemart 3.0.12, make sure you use a "Business" e@mail account from your Sandbox developer account. Use this e@mail address for "Sandbox Merchant email  for the PayPal configuration in Virtuemart  . You set this up in sandbox as your seller account

Then setup your buyer account with an e@mail and a password in the sandbox development and use this to make your purchase.

I don't know if this is the main issue for this problem or not, I just know I did a fresh install of Virtuemart 3.0.12 and tried all sorts of things like IPN simulator and was going crazy wondering why it didn't work

This is for Joomla 3.4.8 and Virtuemart 3.0.12 with all the available updates as of 2 days ago from this post








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