News:

Support the VirtueMart project and become a member

Main Menu

Empty Shopping Cart after Show Cart click

Started by rtringo, January 30, 2016, 18:50:51 PM

Previous topic - Next topic

rtringo

Joomla: 3.4.8
VM: 3.0.12
PHP: 5.4.43
Template: KALLYAS

website/store: http://www.pcciworld.org/peacecommunitychurch/index.php/store

New installation getting store setup. Everything appears to be working except the Shopping Cart.
When a Product is Added to Cart, the popup appears with item.
When SHOW CART is clicked it takes me to a blank white page with CART in top left

In Config Templates, I have tried using all kinds of combinations of "use joomla default" and Kallyas default, and even "protostar default"

I have used this combination of Kallyas and VM versions on another website without any problems.

Need some help.

jenkinhill

Most likely you have "Enable SSL for sensitive areas" in Config/Shop but do not have SSL on the server.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

rtringo

Thanks for suggestion.
I do have SSL and dedicated IP on server (I rechecked to confirm)
However I did uncheck "enable SSL" and it did not make any difference.

Any other ideas or suggestions.

jenkinhill

Under Joomla Extentions/Templates make the default template Protostar and see if checkout works there.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

rtringo

Changed site default template to Protostar. Shopping Cart worked.

Any ideas why it would not work with Kallyas template? I have a second site on Joomla 3 and VM 3 and the Shopping Cart works fine.

Thanks again for your timely assistance.

jenkinhill

As the problem is apparently template related, make sure that the template overrides are suitable for VM3.0.12 - maybe the template supplier has updates?

Checking the console I see: 
"NetworkError: 500 Internal Server Error - http://www.pcciworld.org/peacecommunitychurch/index.php?option=com_virtuemart&view=cart"

Check the server error logs for the exact error message.

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

rtringo

Thanks for helping to find out where the problem is not located.
Will check logs and contact template vendor.

Joomlagroup

I had the same prolem with Template: KALLYAS. Fortunately it was solved when finding out this thead from google. Thanks
Joomla 3.5 tutorials: http://joomlagroup.com
TOEIC Book: http://www.jpwebseo.com/