Update to J3.4.7 - cant add item to shopping cart

sabikeuk · December 23, 2015, 10:02:09 AM

Hello,
after update to the newest Joomla 3.4.7 I have difficulties to add item to cart. I was able to add item to cart once from 5 occasions but wasnt able to register/checkout.
When I changed Session Handler to NONE, its OK but if its as Database there is problem to add product to cart and finish checkout.

Please could someone help ASAP. My site is e-commerce site and live.

J3.4.7
Virtuemart 3.0.8
PHP 5.6

GJC Web Design · December 23, 2015, 11:12:44 AM

Had the same problem..

dump all cookies, clear caches, close browser and restart .. finally mine came good.. don't know which one did it

if still doesn't work then check an 3rd party stuff using $_SESSION .. if it interacts with Joomla/VM it should use the JSession now

why is your VM so old?

sabikeuk · December 23, 2015, 11:17:55 AM

Thank you for advice.....

I did the same yesterday. cleared everything, flushed static server cache and it solved the issue. But I tried it today and had the same issue so assuming its not working correctly again.

I have updated VM to 3.0.12 yesterday but with errors and had issues so have reverted it back to stable 3.0.8

How do I check $_SESSION ?

sabikeuk · December 23, 2015, 11:26:12 AM

Just tried again, and had same issue even the Session Handler is set as NONE

GJC Web Design · December 23, 2015, 12:45:52 PM

hmmm ..

3rd party extensions?
3rd party template?

tried with standard template?

QuoteHow do I check $_SESSION ?

check if any 3rd party ext. use it in the code .. VM/J doesn't

jenkinhill · December 23, 2015, 12:54:27 PM

Apparently a new session patch for Joomla! (possibly J3.4.8 ?) is likely to be released soon, as too many users are having problems. http://forum.joomla.org/viewtopic.php?f=9&p=3352643#p3352540

sabikeuk · December 23, 2015, 13:23:11 PM

I can add product to cart now, since I wasnt able to do it it started to work..... I cant replicate the issue again (cleared all cache), will check it tomorrow...

sabikeuk · December 23, 2015, 13:46:28 PM

Quote from: GJC Web Design on December 23, 2015, 12:45:52 PM
hmmm ..

3rd party extensions?
3rd party template?

I a using Virtuemarttemplates.net template and VP One page checkout www.estilofina.sk
VP OPC is using JSession

GJC Web Design · December 23, 2015, 15:50:48 PM

did u clear cookies? This imho clears the session.. not the cache

sabikeuk · December 23, 2015, 16:17:07 PM

Yes I did clear cookies, as well as browser cache, server static cache.

When I accessed my website www.estilofina.sk for a first time (tried from mobile) and if I wanted to add a product to cart it doesnt work, I just got a page stating that the card is empty. After that I have repeated the step and I was able to add a product to cart.

GJC Web Design · December 23, 2015, 16:47:00 PM

works first time here on a fresh browser

sabikeuk · December 23, 2015, 17:01:24 PM

Its really strange ... its working for me as well, will test again tomorrow morning

sabikeuk · December 29, 2015, 13:11:33 PM

Problem still persist even with update to J3.4.8. One of the customers just send email he is not able to add product to cart using either PC or mobile. When he tried to add product to cart he got just page saying the cart is empty.

I was able to complete checkout for this customer from my PC.

Any idea ?

GJC Web Design · December 29, 2015, 14:15:10 PM

still has a cookie set?

sabikeuk · December 29, 2015, 14:24:12 PM

Do you mean in client browser ?

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Update to J3.4.7 - cant add item to shopping cart