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Update to J3.4.7 - cant add item to shopping cart

Started by sabikeuk, December 23, 2015, 10:02:09 AM

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GJC Web Design

yes.. what other explanation can there be if you are able to add etc?
is he a return client?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

sabikeuk

Customer confirmed it was the first time he visited my site today, he uses IE11 and Chrome on S6

sabikeuk

Problem still persist. It happened to me this time. I have cleared cache - same issue. Removed individual cookies - same issue. Cleared recent history - problem sorted.

Why is this happening and how can this be sorted for good ?

GJC Web Design

Very hard to know.. all my clients sites are now on J3.4.8 and not a single one has reported any problems...

the only dif with yours is.. 

QuoteI a using Virtuemarttemplates.net template and VP One page checkout

try with this switched off for a while..
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation