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browser issues

Started by nancynancyg, October 03, 2015, 13:08:57 PM

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nancynancyg

im currently using joomla version 2.5 and noticed it is not compatible with  many browsers, explorer 6, 7 & 8 and all safari, many on chrome and firefox etc....any suggestions

jenkinhill

#1
Who told you that? Of course Joomla is compatible with most browsers, the exceptions may be the historic ones like IE8 and older where not everything on some Joomla templates may display properly due to JavaScript issues or inability to work with CSS3 styling. On that basis, Joomla 3 would be even less compatible!

Now, what is your question about VirtueMart?
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

GJC Web Design

Do you actually want help or are u just here for a moan?

How can anyone help you without some basic info.. lets start with your site url perhaps?

then read and digest these...

http://forum.virtuemart.net/index.php?topic=104795.0

http://forum.virtuemart.net/index.php?topic=79799.0
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

nancynancyg

sorry i need help with browser issues on virtumart  2.6.18

GJC Web Design

last try then goodbye....

Quotelets start with your site url perhaps?

then read and digest these...

http://forum.virtuemart.net/index.php?topic=104795.0

http://forum.virtuemart.net/index.php?topic=79799.0
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

GJC Web Design

all works fine on Chrome, Safari, Firefox and IE ...

can add to cart, go to cart, country and state dropdowns work, no JS errors

but you are using a 3rd party template and a 3rd party OPC .. so...  if u have got problems the makers of these are who you ask

have YOU done any checking?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

nancynancyg

#6
yes i have checked myself, i cant checkout myself on safari ios9, iv checked others and found where say ie11 may work when using windows xp but wont work when using windows vista.

GJC Web Design

You really cant expect any more help until till YOU do more!

Can't checkout .. what do u mean by this?  step by step to recreate
describe EXACTLY what happens
screenshots etc etc ..
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

nancynancyg

some browsers there is no cart button visible, or i get a blank page either on homepage or when checking out. on others browsers i click the checkout button and nothing happens, everything may look good but the button is just not clickable on certain browsers. im really sorry if im not explaining very well...im new to this as had a designer build my website but she struggled and gave up on it and ignored our attempts to get a refund therefore im stuck with a website i know nothing about that wont work 100% and im left to look into the issues myself in the hope i can come up with a solution

jenkinhill

nancynancyg please stop repeating yourself in every slightly related thread you can find.

The best way to get people to help you is to post a live URL and as GJC says, describe exactly what steps you are taking to recreate what happens. There could be several causes, but hunting down an issue without being able to see what is happening on the server, eg what scripts are being called, is close to impossible. And this is the weekend, too.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

jenkinhill

You don't have a valid SSL certificate installed on the server, so in VM Configuration/Shop you should deselect "Enable SSL for sensitive areas (recommended)".
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

nancynancyg


jenkinhill

But you have removed the URL from the thread again. Sheesh!
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum