[solved] User Creation Problem

[jsbullock]

I'm getting ready to upgrade a live website with a new version I've upgraded on MAMP and am now testing on a subdomain on another host.

Just discovered I can't create a new user, either from a page from a menu item of type VirtueMart Account Maintenance nor from the Joomla Login form module. In the latter case, I get an "Invalid Token" error message.

I checked the Joomla User Manager Options, and Allow User Registration is On.

I'm using a new professional VirtueMart template and a plugin that allows one page checkout. When I register as a new user at checkout, a new user is indeed created, as well as new order. Chances are the plugin is adding MySQL records its own way. This confirms, however, that VirtueMart user registration settings are correct.

The new test version, with the problem in question, is upgraded from VirtueMart 2.0.26d to 2.6.6 and Joomla from 2.5.18 to 2.5.22.

I have made considerable changes to products and categories and will have to figure out how best to move my live orders and new users data from the live system to synchronize the new one in MAMP before I make the move.

But now I've got this problem if someone wants to pre-register before they buy.

Any advice on what the problem could be would be greatly appreciated.

Thanks,
- Jeff

[jenkinhill]

Invalid Token is likely to be a Joomla session issue rather than something will happen for new registrants.

See http://forum.virtuemart.net/index.php?topic=118683.0

[jsbullock]

Kelvyn,

Thanks, will check the  session angle out, but failure doesn't seem to be random nor time-based, it fails every time. Adding a user from VirtueMart Account Maintenance gives no error at all. But no record is created. -j

[GJC Web Design]

As Jenks says this seems much more likely a Joomla than VM problem - trying to create a user from the com_user has nothing to do with VM

why J2.5.22?  J2.5.25 is already with us

[jsbullock]

GJC > As Jenks says this seems much more likely a Joomla than VM problem - trying to create a user from the com_user has nothing to do with VM

Tried that, got the invalid token message. Ah, but then I went back to MAMP original and tested and both user creation methods, i.e. Joomla! Login form module and VirtueMart Account Maintenance menu type page, and both worked.

See http://forum.virtuemart.net/index.php?topic=118683.0

I did experience a weird, hacker-ish event not half an hour after putting up the test subdomained website, logged into the backend to discover that there was another user logged in with admin status. Checked and it was no one working on the project that I recognized. Logged the bugger off the site and changed the admin password, immediately. Then, shortly after, the live site, with an even older version of Joomla! and identical admin password got it's password changed - which I had to recover from.

> why J2.5.22?  J2.5.25 is already with us

For me, heads, down and blinders on busy w/ projects can keep one from noticing, but most importantly, reluctance. Even new stable versions have new problems, yet to be experienced - Like what we're discussing about the "stable" version J2.5.22 right now. 

Well, as it turns out, right-on guys, I updated the MAMP version w/2.5.25. But was delayed in testing it online while I test synched live sales and user data. Then zapped & re-installed online sandbox w/latest Akeeba backup, using kickstart.

The user reg works fine now. So must assume it was a real hacker at work.

Thanks, always for the help.

- Jeff

[GJC Web Design]

OK - marked as solved