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No notifications virtuemart orders arrive

Started by juanchosim, December 16, 2013, 03:37:15 AM

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juanchosim

I have installed the virtuemart in joomla 2.5 but when people buy, not get any notification of the purchase ... Buying is seen in virtuemart administrator but does not email me any support


Thank you very much for the help

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

juanchosim

#2
Thanx

Joomla!, 2.5.16.

Virtuemart  2.0.24

PHP    5.3.10


jenkinhill

Is this on a real live server? Does any mail get received from Joomla? What about ask a question mail?
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

juanchosim

It is a real server. the messages joomla arrive  but virtuemart  not

jenkinhill

OK. Check the settings in Config/Checkout for each "Default Order Status to..."   If on a cheap shared host youmay need also the change the setting "Use the vendor email address" in Config/Shop
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum


Joe3

#7
Quote from: jenkinhill on December 18, 2013, 09:21:40 AM
OK. Check the settings in Config/Checkout for each "Default Order Status to..."   If on a cheap shared host youmay need also the change the setting "Use the vendor email address" in Config/Shop and that should do it.

Having the same problem.  Thanks for this fix.