Ask a question about this product - Email Sending not working (Error)

[Pcwolf]

Hello,

If you go to a product then you see, Ask a question about this product.
They open the window, you can type the text etc...
When you will send the email then i getting this error:

SMTP serverfout: 5.7.1 : Sender address rejected: not owned by user info@.....

But the Standard joomla contact works, user registration email works, order confirmation works etc..
But the Ask a question about this product don't works.

Yes, i entered my email adres in shop settings...

VM version: 2.0.22a

[Maxim Pishnyak]

SMTP serverfout: 5.7.1 : Sender address rejected: not owned by user info@.....

What is the problem? Why it's not owned?

[Pcwolf]

SMTP serverfout: 5.7.1 : Sender address rejected: not owned by user info@.....

What is the problem? Why it's not owned?

What you mean, its now owned ?

I filled my webshop details, contact details. What more ?

[Maxim Pishnyak]

I formated my previous post to show what I'm talking about.

[Pcwolf]

Yes, i know. I filled all the details etc...

image: http://i44.tinypic.com/25q5892.png

[Maxim Pishnyak]

I think "Sender address" is the option in Joomla configuration.

[Pcwolf]

Everything is filled in my joomla configuration, in the email settings from joomla etc...

Can you give some more clarity. If you said only the sender andres in joomla configuration then i don't understand what exactly you mean.

[Maxim Pishnyak]

I think you use smtp protocol to deal with emails.
This smtp protocol is used in your Joomla configuration (email section).
Your shared hosting service said that "Sender address rejected: not owned by user info@....."
Are VM email, Joomla admin email and email used in Joomla configuration the same?

[Pcwolf]

Yes, i use only 1 email for all.

Contact, orders mail are still working...

[jenkinhill]

The ask a question mail program in VM2.0.22a uses the store admin (vendor)  or the Joomla superadmin as the from address, depending on the config setting for "Use the vendor email address". The address of the enquirer is set as the reply-to address.  So either there is an issue with the smtp anti-spam controls on your server, a corrupt file,  or the information being sent to the server is incorrect. Do you have template overrides for the askquestion files, maybe from an older VM version?

What happens if you use Joomla's PHP Mailer instead of SMTP?

[Pcwolf]

If i use Php Mailer then i getting spam in me mail boxes with a red box and with SMTP not.
I use for everything the same email.

Yes i have another versions of vm.

[Maxim Pishnyak]

You could use Easy Calc extension to deal with spam. It's more friendly to email system solution then smtp antispam solution from some web hosting companies.

[Pcwolf]

The only EasyCalc that i can find is a Calculator module ?

http://extensions.joomla.org/extensions/financial/cost-calculators/22979

ps,
I added all my products on my webshop. Now i need to fix this before i can start with selling 

[Maxim Pishnyak]

My bad. Easy Calc Check Plus. Try it.

[Pcwolf]

Doesn't work. I tried it. Enabled it for virtuemart. Same error