IMHO VM2 is a "downgrade"....edit orders missing, [Well not anylonger]

[JussiH]

IMHO VM2 is a "downgrade"....primarily because the option to edit orders from the backend has been removed With one swift stroke this has placed Virtuemart among the worst online shop systems available.

Without backend order editing, the system is now more or less useless to me. It was something I used on a daily basis in 1.5 and now I am loosing business each day, because I have no way of adding to or editing orders. All my post in this forum about this particular have gone unanswered by the VM team...

Please do something about it or provide an extension that allows me to edit orders. I am loosing business each and every day because of this.

[lindapowers]

IMHO VM2 is a "downgrade"....primarily because the option to edit orders from the backend has been removed With one swift stroke this has placed Virtuemart among the worst online shop systems available.

Without backend order editing, the system is now more or less useless to me. It was something I used on a daily basis in 1.5 and now I am loosing business each day, because I have no way of adding to or editing orders. All my post in this forum about this particular have gone unanswered by the VM team...

Please do something about it or provide an extension that allows me to edit orders. I am loosing business each and every day because of this

This really makes no sense, yeah I agree that function was really helpfull and we used it also in 1.5. now what we do is use a master password to log in with customer accounts and create the orders for them from the front end, is not really such a drama, in theory this function is or was planned.


If I remember correctly Artio VM Invoice is also capable of doing this but ask them first.

[JussiH]

IMHO VM2 is a "downgrade"....primarily because the option to edit orders from the backend has been removed With one swift stroke this has placed Virtuemart among the worst online shop systems available.

Without backend order editing, the system is now more or less useless to me. It was something I used on a daily basis in 1.5 and now I am loosing business each day, because I have no way of adding to or editing orders. All my post in this forum about this particular have gone unanswered by the VM team...

Please do something about it or provide an extension that allows me to edit orders. I am loosing business each and every day because of this

This really makes no sense, yeah I agree that function was really helpfull and we used it also in 1.5. now what we do is use a master password to log in with customer accounts and create the orders for them from the front end, is not really such a drama, in theory this function is or was planned.


If I remember correctly Artio VM Invoice is also capable of doing this but ask them first.

Well, my problem is that I regularly sell wholesale to other shops, and I need a way to control prices without have to have a lot products published. The method you suggest will not allow me to change prices or sell unpublished products to my customers. It also wont allow me to edit an order, if a customer wants to add a product.

At the end of the day, its just a poor and fiddly workaround for something that should never have been removed. And I would need to make a whole new section, and have several copies of products to be able to offer different prices to different customers. This was plain and simple in 1.5, and now its fiddly, stupid and causing a lot of extra work.

A shop system that does not allow the Admin to edit orders is a joke IMHO - all other systems allows the admin to edit orders and prices directly in the order. I stand by the notion that VM2 is a downgrade and that it is crippling a ver basic requirement for any online shop.

Also what if I have to refund someone or someone changes their mind about a product or wants to add a product to an order. I then have to make a new order and charge them for shipping. And with the old version, rebates could be added directly to an order.

No matter how you put it, the decision to remove order editing is not making any sense, and I have still not heard a single good argument as to why this decision was made.

And why the hell should I have to get VM Invoice, when I already have VM invoice manager? Just to get a function that used to be available before the socalled "upgrade"? It still only will allow me to create an order, I wont be able to edit it!

So I want to say a big thanks to the VM team: You really outdid yourselves with this, and you have managed to totally cripple Virtuemart by removing the option to edit orders from the backend...Nice work, it must take special dedication to "upgrade" something and actually making it worse in the process....

[lindapowers]

IMHO VM2 is a "downgrade"....primarily because the option to edit orders from the backend has been removed With one swift stroke this has placed Virtuemart among the worst online shop systems available.

Without backend order editing, the system is now more or less useless to me. It was something I used on a daily basis in 1.5 and now I am loosing business each day, because I have no way of adding to or editing orders. All my post in this forum about this particular have gone unanswered by the VM team...

Please do something about it or provide an extension that allows me to edit orders. I am loosing business each and every day because of this

This really makes no sense, yeah I agree that function was really helpfull and we used it also in 1.5. now what we do is use a master password to log in with customer accounts and create the orders for them from the front end, is not really such a drama, in theory this function is or was planned.


If I remember correctly Artio VM Invoice is also capable of doing this but ask them first.

Well, my problem is that I regularly sell wholesale to other shops, and I need a way to control prices without have to have a lot products published. The method you suggest will not allow me to change prices or sell unpublished products to my customers. It also wont allow me to edit an order, if a customer wants to add a product.

At the end of the day, its just a poor and fiddly workaround for something that should never have been removed. And I would need to make a whole new section, and have several copies of products to be able to offer different prices to different customers. This was plain and simple in 1.5, and now its fiddly, stupid and causing a lot of extra work.

A shop system that does not allow the Admin to edit orders is a joke IMHO - all other systems allows the admin to edit orders and prices directly in the order. I stand by the notion that VM2 is a downgrade and that it is crippling a ver basic requirement for any online shop.

Also what if I have to refund someone or someone changes their mind about a product or wants to add a product to an order. I then have to make a new order and charge them for shipping. And with the old version, rebates could be added directly to an order.

No matter how you put it, the decision to remove order editing is not making any sense, and I have still not heard a single good argument as to why this decision was made.

And why the hell should I have to get VM Invoice, when I already have VM invoice manager? Just to get a function that used to be available before the socalled "upgrade"? It still only will allow me to create an order, I wont be able to edit it!

So I want to say a big thanks to the VM team: You really outdid yourselves with this, and you have managed to totally cripple Virtuemart by removing the option to edit orders from the backend...Nice work, it must take special dedication to "upgrade" something and actually making it worse in the process....

And why the hell needing that functionality so much you dont even check first that is actually there instead of upgrading?

For what I know the feature will be there in future versions. Wasn't more intelligent to stick to 1.5 until they released this feature in VM2x?

Really, how can you upgrade a system without even checking it first?

VM2 is not a downgrade is a loooot better than VM1, is free and they keep adding features and fixing bugs. and using it in a daily I can't tell you it saves a lot of time and works really well.

Is your fault for not checking a system with your needs.

Didn't you install it locally first? or on a test server lol

If all other systems allow you to do that and you go to the only system that currently doesn't, bravo

[JussiH]

IMHO VM2 is a "downgrade"....primarily because the option to edit orders from the backend has been removed With one swift stroke this has placed Virtuemart among the worst online shop systems available.

Without backend order editing, the system is now more or less useless to me. It was something I used on a daily basis in 1.5 and now I am loosing business each day, because I have no way of adding to or editing orders. All my post in this forum about this particular have gone unanswered by the VM team...

Please do something about it or provide an extension that allows me to edit orders. I am loosing business each and every day because of this

This really makes no sense, yeah I agree that function was really helpfull and we used it also in 1.5. now what we do is use a master password to log in with customer accounts and create the orders for them from the front end, is not really such a drama, in theory this function is or was planned.


If I remember correctly Artio VM Invoice is also capable of doing this but ask them first.

Well, my problem is that I regularly sell wholesale to other shops, and I need a way to control prices without have to have a lot products published. The method you suggest will not allow me to change prices or sell unpublished products to my customers. It also wont allow me to edit an order, if a customer wants to add a product.

At the end of the day, its just a poor and fiddly workaround for something that should never have been removed. And I would need to make a whole new section, and have several copies of products to be able to offer different prices to different customers. This was plain and simple in 1.5, and now its fiddly, stupid and causing a lot of extra work.

A shop system that does not allow the Admin to edit orders is a joke IMHO - all other systems allows the admin to edit orders and prices directly in the order. I stand by the notion that VM2 is a downgrade and that it is crippling a ver basic requirement for any online shop.

Also what if I have to refund someone or someone changes their mind about a product or wants to add a product to an order. I then have to make a new order and charge them for shipping. And with the old version, rebates could be added directly to an order.

No matter how you put it, the decision to remove order editing is not making any sense, and I have still not heard a single good argument as to why this decision was made.

And why the hell should I have to get VM Invoice, when I already have VM invoice manager? Just to get a function that used to be available before the socalled "upgrade"? It still only will allow me to create an order, I wont be able to edit it!

So I want to say a big thanks to the VM team: You really outdid yourselves with this, and you have managed to totally cripple Virtuemart by removing the option to edit orders from the backend...Nice work, it must take special dedication to "upgrade" something and actually making it worse in the process....

And why the hell needing that functionality so much you dont even check first that is actually there instead of upgrading?

For what I know the feature will be there in future versions. Wasn't more intelligent to stick to 1.5 until they released this feature in VM2x?

Really, how can you upgrade a system without even checking it first?

VM2 is not a downgrade is a loooot better than VM1, is free and they keep adding features and fixing bugs. and using it in a daily I can't tell you it saves a lot of time and works really well.

Is your fault for not checking a system with your needs.

Didn't you install it locally first? or on a test server lol

If all other systems allow you to do that and you go to the only system that currently doesn't, bravo

Well, I made a mistake - and I didnt even for minute consider that something as intrinsic to a webshop as order editing would be removed - not even in my wildest dreams. When I found out, I thought "this must have been an error, and the good people at VM is probably working to solve it right now".

Usually when something is "upgraded" you dont remove key features....show me another system that does not allow to edit orders on the backend, Virtuemart2 is the first one I have seen, and I have worked with several!

I decided to do the upgrade bacause the support for 1.5 had been officially stopped, and my webguy recommended that it was time for an upgrade! There is much I like about VM2, but I just didnt for a second consider that order editing would be removed in an "upgrade" - you are right that I am stupid for not making sure.

But please show me the feature list or changelist that actually tells me that "Order editing was removed"...I for sure couldnt find it, but its probably buried somewhere in this forum. I would say that when an intrinsic feature is removed, it has to be spelled out in the features and in a changelist. Im sure a lot of other people has found themselves in this very same situation. Are we stupid for not checking - most definately! - Does it change the fact that VM has been totally crippled? - Most definately not!

So instead of discussing whether or not I am stupid for not checking (I am), lets discuss "why was it removed" and "why has it not been added back in yet"...? No one has yet given an answer about that. Vm2 has been out pretty long time now, should have been solved long ago.

I would like to stick with virtuemart, since my shop has been running it for more than 2 years. But if its costing me business, I will have no choice but to roll back to 1.5, which gives me other issues (that was solved with VM2) or move to an entirely new system with all the migration that is associated with such a move.

And thank you very much for the wholehearted support! With guys like you on this board, it certainly is a friendly place to come - I still have only gotten "support" from 2 guys, the rest of you have either been ignoring me or like you, ridiculing me...no one has provided any clear answers!

So I am gonna try a direct question to the guy that posted this thread:

@ Milbo:
Will order editing be added back in, or not? If yes - when?

I would like to know, so that I can make a decision whether to wait for it, or roll back to 1.5 and then subsequently migrating to another system.

Thanks!

[Milbo]

hi JussiH,

the first misunderstanding is that we removed order editing. VM2 is a complete rewrite now, almost like from scratch. We used VM1 as basis to start with. We learned the used technics, we learned the used features. The old community is writing and testing it. Also the feedback is by the old community.

So we did not remove the order editing it was just not written. Please check the roadmap http://dev.virtuemart.net/projects/virtuemart/wiki/Roadmap

Already started and in the pipeline for vm2.2;
- order editing
- enhanced pdf creation (selection of font, always the same header/footer)

Please read the topic about the vm2.0.21 release candidate (the final release is then as 2.0.22.) http://forum.virtuemart.net/index.php?topic=115877.0

You can see that order editing is already added. But it is still far away from being perfect. It is a start. Adding products is still missing. But we will add, that you can select a customer while checking out as admin, to buy in his name. This is also nice for taking orders by phone.