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Order Status Not Being Updated

Started by insightcreative, May 16, 2013, 15:02:30 PM

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insightcreative

Hi

I have a site that's been running fine until recently when I moved it to a different server.  Now it doesn't send any e-mails with the order details, nor does the order status get updated to Confirmed.

The URL it's going back to after payment is:

http://www.epuffsenough.co.uk/index.php?option=com_virtuemart&view=pluginresponse&task=pluginresponsereceived&on=#########&pm=1&Itemid=0

(I've removed the order number but it is definitely correct)

I'm running the latest versions and have checked VM and AIO.

Cheers
Andy

jenkinhill

You may need to change the setiing for "Use the vendor email address" in Config/Shop/Emails Settings  As for status change that is triggered by your payment plugin, but the url looks OK to me.

Assuming you moved the site with Akeeba then nothing should change unless directly related to the server setup.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

insightcreative

Hi Kelvyn

I've checked this and compared everything to another site that was built on this server and is working fine.  It's using the same versions of VM and AIO as the one that's broken.  The only other thing I can think is that it might be a permission problem.

I'm thinking of rebuilding it from scratch at the moment.

Is the weather good up in Keswick?  I'm down in Southampton and it's looking good here at the moment.  My place has a balcony which overlooks a fantastic trout stream on the River Itchen.  That view, a fag and some damn fine coffee is calling me.  I may just stay there all day.

Regards
Andy