Call for price button 500 error

parmast · January 14, 2013, 12:05:25 PM

Hello
I have a problem with my website. I use 2.5.7 joomla and 2.0.18a Virtumart. The problem is that i have a "call for price" button on my products but when someone writes a message and try to send it, a 500 error page is appears. Ofcourse no message is coming to me. I would appreciate any help. Thanks a lot.

jenkinhill · January 14, 2013, 12:32:05 PM

What exactly does the 404 error say? What shows in the server error log file?

parmast · January 14, 2013, 13:01:53 PM

I have to apologize. It is an error 500. the tittle is 500- the layout was not found. I am not an expert so i don't know how to give further info.

jenkinhill · January 14, 2013, 16:05:30 PM

? http://forum.virtuemart.net/index.php?topic=108319

Check using the Beez joomla template. And update Joomla to 2.5.8 - as 2.5.7 has bugs.

PRO · January 14, 2013, 16:46:32 PM

its because you have not enabled

ask seller in config more than likely

parmast · January 14, 2013, 19:28:15 PM

I've changed the template to beez2 but nothing happened. Still the same. Any other ideas? How do i enable ask seller??

parmast · January 14, 2013, 19:46:23 PM

Just solved it! Well, there are two buttons available. The one is "call for price when there's no price" which i unchecked. There's a second button which says "ask a question about this product". I checked that and i enable it. It works fine. I didn't even know that there are two buttons. Thank you all for your kind help!

parmast · January 14, 2013, 20:00:21 PM

Well there is a problem on that. In the contact form i write my name and email on the fields required but the incoming email doesn't have this info displayed. Anyone know how to make clients name and email be in my recieving email?

PRO · January 14, 2013, 20:33:54 PM

Quote from: parmast on January 14, 2013, 20:00:21 PM
Well there is a problem on that. In the contact form i write my name and email on the fields required but the incoming email doesn't have this info displayed. Anyone know how to make clients name and email be in my recieving email?

are you using a template override?

parmast · January 15, 2013, 09:31:52 AM

as far as i know i do not use such thing, i use a template that my web administrator created with artisteer. We had a fight and we stop cooperation.

PRO · January 15, 2013, 13:23:05 PM

Quote from: parmast on January 15, 2013, 09:31:52 AM
as far as i know i do not use such thing, i use a template that my web administrator created with artisteer. We had a fight and we stop cooperation.

look in the

template/html/com_virtuemart

look for /askquestion folder

is it there?

parmast · January 16, 2013, 09:59:26 AM

i checked and the folder is in there and inside it there is form.php

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Call for price button 500 error