[ SOLVED ] Image thumbnail not created

[musqsim]

hi there!

First of all, excuse me if theres is already solution / post / thread for this question, I search a lot before post and haven´t find anything...

Virtuemart 2.0.12f
Joomla 2.5.6
XAMPP Server on local machine and www.issencial.com/ayor/pandora (USER: ayor - PASSWORD: ayorstore).

I´m trying to add some products to my joomla site and I can upload the images but VM doesn´t create the thumbnail...
it appears like this:


I´ved update from VM 2.0.8 to last version, nothing change.
I´ved uploaded site to online server, nothing change.

The thumbnails that allready exists, was I that make them manually...

Did anyone got the same problem? Does anyone know how to solve it?

Thanks a lot in advance!




[attachment cleanup by admin]

[jenkinhill]

Do you have GD2 compiled on your localhost?

GD Support  will show in Joomla System Information/PHP information under gd.

[musqsim]

hi jenkinhill,

thanks for your support and quick reply!

Yes, in PHP Info i got this:
GD Version    bundled (2.0.34 compatible)

Any idea what cam make this happening?

Thanks again!

[musqsim]

I´m sorry to insist, but I´m getting desperate...

I´ve to upload fotos twice, and I've to make the thumbnails manually...

Does anyone can help me here?

Thanks again!

[jenkinhill]

Just noticed you are using .png - make sure that GD2 is compiled to use  png - some hosts only have it set up for gif and jpg

On my server I have no issues uploading png, gif or jpg.

You could check the error logs to see if anything shows there, and maybe turn on VM debug to see if that helps.

[musqsim]

Hi jenkinhill,

Thanks for reply and sorry for late atention, but health problems make me stay far from work....

You'r kind of right, I've tried to upload in jpg format and have no problems at all...

But in my joomla php info I got this:

gd

GD Support   enabled
GD Version   bundled (2.0.34 compatible)
FreeType Support   enabled
FreeType Linkage   with freetype
FreeType Version   2.4.3
GIF Read Support   enabled
GIF Create Support   enabled
JPEG Support   enabled
libJPEG Version   6b
PNG Support   enabled
libPNG Version   1.2.46
WBMP Support   enabled
XBM Support   enabled

Isn´t suppose to be possible to upload PNG's?

Thanks

[jenkinhill]

Depends on png type. eg progressive, 16 bit, 24 bit - always safer to use .jpg for product/cat images

[musqsim]

Thanks again!

Yes now i see it and works with other png's and jpg...