Author Topic: 2.0.8e - low stock notification to vendor does not work (updated)  (Read 11179 times)

John2400

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I have one product , I have 2 in stock, I have notification set to 1.

I purchase the product and it is confirmed. I note that the booked increases by 1. The stock remains the same?.

No emails come to the vendor to inform him/her of the low levels.

* I have changed the configuration settings several time to see different options.

* is the vendor supposed to receive and email?

* did not move this post because it is in regards to 2.0.6 https://forum.virtuemart.net/index.php?topic=102606.new#new

Milbo

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Re: 2.0.7b - low stock notification to vendor does not work
« Reply #1 on: May 16, 2012, 00:31:20 am »
What happens, when you set it on shipped?

Maybe we use the real stock without adding the "ordered stock".
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yayadk

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Re: 2.0.7b - low stock notification to vendor does not work
« Reply #2 on: May 16, 2012, 09:18:21 am »
I am in it too... have shippet it and the same results... no notification

John2400

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Re: 2.0.7 c - low stock notification to vendor does not work
« Reply #3 on: May 16, 2012, 10:35:34 am »
Hi just so you can see my steps,
* tested the shipped options and changed it back and forth to different oiptions many times.
Firstly I have in configuration set 'Displays "Notify Me"

* I set my product to two products and notification to 1 - purchased the product and I received two perfect emails - buyer and vendor. ( no email notifiaction came.) image 1 see atatched
* I went to to orders and set it to shipped and saved I received two perfect emails - buyer and vendor  ( not email notification came) image 2 & 3 see attached

* purchased another - to see if 0 products would work - again I received two emails and - no notification came.

*As you can see I have stock go down, it is then recorded as shipped and products change but I only know that the stock is down by looking at the front end ( viewing the stock visual images) or by going into the back end and looking at the inventory/ or the actual product status?

* I think we should receive an email letting the vendor know. 


[attachment cleanup by admin]

John2400

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Re: 2.0.7b - low stock notification to vendor does not work
« Reply #4 on: May 18, 2012, 10:08:50 am »
tested version 2.0.7 c - same issue -

* is the vendor supposed to receive an email if the stock gets too low?

If yes then this needs a little fixing - I repeated the steps  I did in version "b"

same thing happens.

John2400

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Re: 2.0.7d - low stock notification to vendor does not work (updated)
« Reply #5 on: May 25, 2012, 08:47:39 am »
This time I tried with registered and unregistered,

clients - and again I went through the whole - purchasing three products - right to 0 - then shipped each one at a time and the result was the same.


toonetcreation

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Re: 2.0.7d - low stock notification to vendor does not work (updated)
« Reply #6 on: June 05, 2012, 17:01:51 pm »
Hello,

Same problem for me but using VM 2.0.6
Vendor does not receive an alert email when stock decrease or when stock level = 0

Any information about this?

Thanks
Laurent

toonetcreation

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Re: 2.0.7d - low stock notification to vendor does not work (updated)
« Reply #7 on: June 07, 2012, 16:37:00 pm »
No news about this?

John2400

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Re: 2.0.7d - low stock notification to vendor does not work (updated)
« Reply #8 on: June 10, 2012, 09:15:05 am »
?? hi we just have to wait for new versions - lots of work going on.

toonetcreation

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Re: 2.0.7d - low stock notification to vendor does not work (updated)
« Reply #9 on: June 10, 2012, 09:46:20 am »
Thank you for your reply.
And do you know when new version will be available (approx) ?

John2400

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Re: 2.0.7d - low stock notification to vendor does not work (updated)
« Reply #10 on: June 11, 2012, 14:52:33 pm »
In version e - this is still an issue -  Everything else worked well ( as I mentioned in another post But the vendor did not get an email letting him know that the stock had gone to zero) .

There is a place to check but I think this is important) - is it an added feature or one that is a bug - broken? 

I'm not sure.
http://forum.virtuemart.net/index.php?topic=102789.0 (other post) where almost everything worked perfectly.


toonetcreation

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Re: 2.0.7 E - low stock notification to vendor does not work (updated)
« Reply #11 on: June 11, 2012, 15:29:02 pm »
Ok thanks.
So that mean the next VM stable version will fix all these issues.

John2400

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Re: 2.0.7 F - low stock notification to vendor does not work (updated)
« Reply #12 on: June 17, 2012, 05:27:29 am »
New update ,

* no email arrives to tell the vendor her/she has no stock left. Has to manually check it.   I know the first customer who wants it will ask and an email will arrive but best to know first .

I see there are new modifications in F - maybe just the back template - all works as I describe below -

I turned on the notificataion in configuartion just in case someone will ask that question. - then waited for the email to come through- the
rest appears quite OK -
* set the notify in the configuartion, Buyer buys the product , emails arrive, confirm the order and the emails come through again. Stock goes down, to notify level- action is shown on the front. Those who bought the product appear in the back order - great stuff.

alatak

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Re: 2.0.7 F - low stock notification to vendor does not work (updated)
« Reply #13 on: June 20, 2012, 09:15:38 am »
Hello,

I have fixed it. Should work in the 2.0.7.G version

John2400

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Re: 2.0.7 F - low stock notification to vendor does not work (updated)
« Reply #14 on: June 20, 2012, 10:32:22 am »
Hi,

Small problem, one might be related to each other - the new update "G" does not pick up the variant names - so the large cart shows the product and odd variant descriptions.  When I confirm the order the cart just hangs and does not return to the usual message that the product has been ordered etc.

See : http://forum.virtuemart.net/index.php?topic=103126.0

* With all the configurations set correctly in the shop for notify customer etc - I wait and the emails come through. One for the customer and one for the vendor ( my test) - buyer and seller.  ( at the moment I am getting two email of each - and I think it is because of these Variant problems.

Every thing works as I described below in the posts below (previously)  - so I will have to wait to see if the Variant issue is fixed first until I can accurately test the orders issue.