Unable to exclude shopper groups in coupon creation

[jabba]

Hello!
I've created a coupon with these settings (attachment 1)

It should work like this: every user can use this code for 10€ discount only once.
I want to select "exclude shopper groups" to exclude guests users (i want them to register), but when i click on the input there are no groups to select (attachment 2).
Even if there are 2 default groups (attachment 3).

What am I missing? How can i exclude guests from this coupon?
Thanks!

EDIT - More informations:

Joomla 3.9.22
VM 3.8.6 10373
Language Settings in attachment 4

[Jörgen]

Probably js error check console for errors.
Disable other extensions.
Jörgen

[jabba]

Hi and thanks for the answer.
No errors in console, other inputs works fine ("allowed shopper", "allowed products", "allowed product categories"), they all show input values.
I have no Virtuemart extensions installed. Only core Joomla and Virtuemart.
Thanks again

[jenkinhill]

As far as I know only those groups that require shoppers to be registered can be excluded. You cannot exclude guest/default shoppers.

I guess requiring shopper registration would be needed for the plan to work.

[Jörgen]

Or use allowed shoppers
Jörgen

[jabba]

Or use allowed shoppers
Jörgen

It will not work as i should add every new registered user in the exact time they register to the website...
I can only exclude shopper groups..

[jabba]

As far as I know only those groups that require shoppers to be registered can be excluded. You cannot exclude guest/default shoppers.

I guess requiring shopper registration would be needed for the plan to work.

Ouch... that's very bad news, i guess i have to use some third party extension like AwoCoupons then...
Anyway i propose to add this as core, as i guess it would be a valuable add.
Thank you anyway

[razor7]

Hi1 In my case is the same, a user can buy registered or not a at client's store, I have set some coupons that need to be applyed only to registered users and excluding some shopper groups. I can add the excluded shopper groups, but unregistered users can use the coupons anyway...

Is there any workaround?

[pinochico]

awo coupon?