Author Topic: Unable to exclude shopper groups in coupon creation  (Read 772 times)

jabba

  • Jr. Member
  • **
  • Posts: 51
    • Pixed - Web Store Assistance
Unable to exclude shopper groups in coupon creation
« on: December 15, 2020, 15:55:15 pm »
Hello!
I've created a coupon with these settings (attachment 1)

It should work like this: every user can use this code for 10€ discount only once.
I want to select "exclude shopper groups" to exclude guests users (i want them to register), but when i click on the input there are no groups to select (attachment 2).
Even if there are 2 default groups (attachment 3).

What am I missing? How can i exclude guests from this coupon?
Thanks!

EDIT - More informations:

Joomla 3.9.22
VM 3.8.6 10373
Language Settings in attachment 4
Gianluca Gabella - CEO & Web Developer @ Pixed - www.pixed.it

Jörgen

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3479
    • Kreativ Fotografi
  • VirtueMart Version: 3.4.x
Re: Unable to exclude shopper groups in coupon creation
« Reply #1 on: December 15, 2020, 16:17:19 pm »
Probably js error check console for errors.
Disable other extensions.
Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

jabba

  • Jr. Member
  • **
  • Posts: 51
    • Pixed - Web Store Assistance
Re: Unable to exclude shopper groups in coupon creation
« Reply #2 on: December 15, 2020, 16:28:23 pm »
Hi and thanks for the answer.
No errors in console, other inputs works fine ("allowed shopper", "allowed products", "allowed product categories"), they all show input values.
I have no Virtuemart extensions installed. Only core Joomla and Virtuemart.
Thanks again
Gianluca Gabella - CEO & Web Developer @ Pixed - www.pixed.it

jenkinhill

  • UK Web Developer & Consultant
  • Global Moderator
  • Super Hero
  • *
  • Posts: 28131
  • Always on vacation
    • Jenkin Hill Internet
Re: Unable to exclude shopper groups in coupon creation
« Reply #3 on: December 15, 2020, 16:44:49 pm »
As far as I know only those groups that require shoppers to be registered can be excluded. You cannot exclude guest/default shoppers.

I guess requiring shopper registration would be needed for the plan to work.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VirtueMart 3.8.9.10473 on Joomla 3.9.24 PHP 7.4.14

Jörgen

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3479
    • Kreativ Fotografi
  • VirtueMart Version: 3.4.x
Re: Unable to exclude shopper groups in coupon creation
« Reply #4 on: December 15, 2020, 16:48:32 pm »
Or use allowed shoppers
Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

jabba

  • Jr. Member
  • **
  • Posts: 51
    • Pixed - Web Store Assistance
Re: Unable to exclude shopper groups in coupon creation
« Reply #5 on: December 15, 2020, 16:52:58 pm »
Or use allowed shoppers
Jörgen

It will not work as i should add every new registered user in the exact time they register to the website...
I can only exclude shopper groups..
Gianluca Gabella - CEO & Web Developer @ Pixed - www.pixed.it

jabba

  • Jr. Member
  • **
  • Posts: 51
    • Pixed - Web Store Assistance
Re: Unable to exclude shopper groups in coupon creation
« Reply #6 on: December 15, 2020, 16:54:07 pm »
As far as I know only those groups that require shoppers to be registered can be excluded. You cannot exclude guest/default shoppers.

I guess requiring shopper registration would be needed for the plan to work.

Ouch... that's very bad news, i guess i have to use some third party extension like AwoCoupons then...
Anyway i propose to add this as core, as i guess it would be a valuable add.
Thank you anyway
Gianluca Gabella - CEO & Web Developer @ Pixed - www.pixed.it

razor7

  • Jr. Member
  • **
  • Posts: 350
    • MGSCreativa - Professional VM!
Re: Unable to exclude shopper groups in coupon creation
« Reply #7 on: April 30, 2021, 20:01:25 pm »
Hi1 In my case is the same, a user can buy registered or not a at client's store, I have set some coupons that need to be applyed only to registered users and excluding some shopper groups. I can add the excluded shopper groups, but unregistered users can use the coupons anyway...

Is there any workaround?
MGS Creativa - VirtueMart Payment Plugin Experts
http://www.mgscreativa.com

Take a look at our downloads section for VirtueMart payment plugins and mouch more!
http://www.mgscreativa.com/en/online-store

pinochico

  • 3rd party VirtueMart Developer
  • Full Member
  • *
  • Posts: 1129
    • MiniJoomla
  • Skype Name: support-easysoftware
  • VirtueMart Version: 3
Re: Unable to exclude shopper groups in coupon creation
« Reply #8 on: May 01, 2021, 10:01:07 am »
awo coupon?
www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds from products, orders and database table
Virtuemart Email Manager - customs email templates