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Shipment pre-filled on checkout fields!

Started by qb-virtue, November 13, 2015, 19:35:14 PM

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qb-virtue

We are using Joomla 3.0.4 and VirtueMart 3.0.10. When checking out, for some reason, the word "Shipment" appears pre-filled in various checkout fields. This is very odd and it is causing users to skip certain fields and not fill them out thinking they already filled out the field because there is text in them. We have had the word "Shipment" pre-fill in the City field and also in the Zip field, and there doesn't seem to be any rhyme or reason as to when or why.

We are using the standard 'weight_countries' shipment method that is included in VM, and Authorize.net as a payment method.

Has anyone else encountered this issue? We had this issue on another site as well, and ended up adding a third-party One Page Checkout plugin which seemed to fix the issue because it bypassed the default checkout. But on this site, that isn't an option for us, unfortunately.

Any help would be greatly appreciated.
Thank you.

GJC Web Design

check that no "defaults" are set in the shopper fields -- you should be on Joomla 3.4.5 & VM3.0.12

your joomla esp. is extremely vulnerable -- test on a clone first
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

qb-virtue

You are awesome! I don't know HOW that ever got added to that spot but that was the problem. Under City 'Shipment' was entered into the Default value for some reason. I will look into the upgrades as well, I appreciate the advise. I'm always worried about updating and then getting a slew of new problems haha. Thank you for your help!

GJC Web Design

I think this has been reported before (shipment in defaults) but was a while ago..

the VM update should be  painless .. sure your on J3.0.4?  Thought VM3 wouldn't run on it?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation