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Virtuemart e-mail manager extension - layout not saving

Started by jimleeder123, February 17, 2015, 12:27:54 PM

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jimleeder123

My company bought the Virtuemart e-mail manager plugin from Interamind today. I am trying to edit the admin order confirmation e-mail.

Each time I change the layout, it just saves the template e-mail as a block of text and doesn't save the layout. It saves all the details correctly but the layout is not correct. This is vital to be correct as the e-mail is printed for the client on a Star TSP printer.

Any help please?
Web Developer and blogger

Joomla 3.4.8  (2.5 on some)
VM 3.0.12
PHP 5.6 (5.4 on websites with Joomla 2.5)

http://jimleeder.co.uk

jimleeder123

I've tried pasting in HTML as well but it just ignores all HTML and formats it all into a paragraph. Any idea to overcome this please?
Web Developer and blogger

Joomla 3.4.8  (2.5 on some)
VM 3.0.12
PHP 5.6 (5.4 on websites with Joomla 2.5)

http://jimleeder.co.uk

GJC Web Design

Quotebought the Virtuemart e-mail manager plugin from Interamind

and this is the company you should be asking

http://forum.virtuemart.net/index.php?topic=108212.0
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

jimleeder123

I've tried posting to their forum but it isn't used much I think. I think what is happening is the HTML code isn't being saved.
Web Developer and blogger

Joomla 3.4.8  (2.5 on some)
VM 3.0.12
PHP 5.6 (5.4 on websites with Joomla 2.5)

http://jimleeder.co.uk

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

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