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Don't make order, products disappears from cart

Started by anton7755, October 09, 2017, 10:03:53 AM

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anton7755

Hi. Some people can not make a order. They click on button 'MAKE ORDER' in cart and nothing happen. Also products disappears from cart. This is problen happens not all. Complaints send regularly. Help me at this question, please. I lose clients and profit. Thanks.

Jörgen

Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

anton7755

#2
Ok.
VM 3.2.2
Joomla 3.7.5
PHP 5.6
URL http://domen162.webanimation.ru/

Jörgen

I can put Products in the cart.

This looks like a commercial template and this means that You should first speak to the developer of the template.

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

anton7755

#4
I developed front-end this template.
I can to give access FTP or admin panel

AH

You should upgrade to the latest version of VM and Joomla

The version you are running may not be secure.
Regards
A

Joomla 4.4.5
php 8.1

GJC Web Design

QuoteI developed front-end this template.

then try/test with the stock Beez or Protostar (i.e. no over rides)
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Studio 42

i see /component/virtuemart/cart?Itemid=0, this mean you dont added a hidden link fo main shop page and perhaps cart page.
In some case this get some troubles