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1.9.8.RC2G: Problem in "Leave a Comment"

Started by Madde, September 22, 2011, 10:00:08 AM

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Madde

Hello,

The messages in the "Leave a Comment"-field in the Checkout become stripped from characters like "å,ä,ö" and spaces and "," and ".".

This is what I wrote in the Comment Field:
QuoteHär går det inte så bra att skriva å, ä eller ö.

And this is what came out afterwards:
QuoteHrgrdetintesbraattskrivaeller

It will be somewhat difficult to read the messages from the shoppers, I guess....  ;)

Milbo

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Extensions approved by the core team: http://extensions.virtuemart.net/

stawebnice

Hi,

2Madde: try to go to PhPMyAdmin and the check the charactes encoding for the table where comments are stored. Also check if they are saved ok in the table - use UTF8_general_ci or the encoding for your language.

2Milbo: this can hardly be due to security, do you want to say that other characters than those in the English alphabet are not allowed in any comments or other inputs?

I have a similar problem but with the checkout input form - when customer enters his address on checkout with special Czech characters as č ř, it comes out on the next page as ? instead of these characters in name and address. Then it also appears in the order confirmation email

I checked the database and all tables are set to UTF8_general_ci
I re-saved all template files in Dreamweaver set to UTF8

But it did not help. Please advise.