News:

Looking for documentation? Take a look on our wiki

Main Menu

Strange behaviour of UPS module when the total weight is big

Started by andreym, September 16, 2010, 16:23:14 PM

Previous topic - Next topic

andreym

I faced a strange problem with the standard UPS module. When the total weight of products in the shopping cart is under 100 pounds it works perfectly. Here is what I get:

UPS Ground ($23.16)
UPS 3 Day Select ($58.69) / 3 Guaranteed Day(s) To Delivery
UPS 2nd Day Air ($74.53) / 2 Guaranteed Day(s) To Delivery
UPS Next Day Air ($160.45) / 1 Guaranteed Day(s) To Delivery

But after I add a few products and the total weight exceeds 100 pounds I get these options:

UPS Ground ($0.00)  / USD81.81 Guaranteed Day(s) To Delivery
UPS 3 Day Select ($0.00) / USD129.34 Guaranteed Day(s) To Delivery (ETA: 3)
UPS 2nd Day Air ($0.00) / USD155.39 Guaranteed Day(s) To Delivery (ETA: 2)
UPS Next Day Air ($0.00) / USD360.35 Guaranteed Day(s) To Delivery (ETA: 1)

This looks like a bug because the values in brackets equal 0 while costs are displayed right before the number of guaranteed delivery days. Why is that?

I'd appreciate any advice.
Thanks

dgonzales

I'm having the same problem.  Have you had any success?

taylor09

I noticed this today also, when the weights exceed UPS's maximum weights it just doesn't return a value...hence the zero..frustrating