"Disable Shipping Rates" button missing. Need to disable shipping

[mrmillmill]

Hi,

I have my virtuemart store setup for downloads and I have all my shipping modules disabled. "no shipping" is enabled in the shipping module list however when I get to paypal to finish checkout paypal is adding two dollars for shipment on downloadable goods.

Any help with solutions on this?

Peace,
MIKE

[Forrest]

There are many posts on this.
It is under VM Config -> Checkout -> Untick the shipping process.

[mrmillmill]

Thank you for your response. Your solution does not fix this problem. I have not found a solution that has. Weird huh? Any other suggestions?

Peace,

MIKE

[Forrest]

Ah, I re-read your first post. I think this is being added on PayPal's end. Check out your paypal settings.

[mrmillmill]

Thank you...Do I check those on the paypal site or on the virtuemart "store/list payment methods/paypal/configuration???" Where do I go and how do I check this? What am I looking for?

Peace,

MIKE

[mrmillmill]

Under "virtuemart/store/list payment methods/paypal/configuration" there is an area with some php code called,"Payment Extra Info." The only lines I see that mention shipping are...

line 7: "$tax_total = $db->f("order_tax") + $db->f("order_shipping_tax");"

line 19: ""shipping" => sprintf("%.2f", $db->f("order_shipping")),"

and

line 42 ""no_shipping" => "1",

Is this what you were talking about?

[Forrest]

I'm not exactly sure where to look on paypal... but I am thinking you need to do some research on paypal site.

first question tho: Is this $2 extra showing up on the VERY FIRST paypal screen? If so, likely this charge is being passed from VM, and therefore its a VM issue.

If it's appearing after the first page, then likely its a charge you have set in your paypal settings on paypal site.

If it is a VM issue, and you only sell downloadable goods, you could always remove, or set permanent the shipping charges in the Paypal config on VM site. Find these settings in VM admin -> List Payment Methods - > Paypal -> Config... see the config something like

"shipping" => sprintf("%.2f", $db->f("order_shipping")),

to

"shipping" => 0,


Likewise you might want to look into what
"no_shipping" => "1",
does with paypal. You can find these variables mean n paypal.

[mrmillmill]

So to find out what is happening on the paypal side do I just log into the account that the store is using and search around on paypal that way?

Your amazing!

Thank you

MIKE

[Forrest]

Please answer these questions.

1. Is your site only selling downloadable goods?

2. If you act like you are processing an order (like a normal web user to the site) and you checkout on paypal, does the very 1st screen on paypal show the $2 extra.

[mrmillmill]

Yes we are only selling downloadables. The very first screen when you get to paypal does not include the shipping. After logging in it then reveals the $2 shipping to the total.

PEace,

mike

[Forrest]

So its a PayPal issue... on the PayPal site. You must have some sort of shipping option applied in PayPal settings on PayPal site.

I suggest you login with the PayPal account and check out the settings. PayPal can help you with setting questions... this forum is not for that. Good luck!