Paypal - 404 Link configuration

[storm99]

Hi,
When the confirm order button on my basket is clicked, it gives me a 404 broken link message.  it shows  the link as my website address with /shop added tot he end of it.  I can't find any link in any config that has this web address in it.

Can anyone advise where in the config it is set and what the link address should be !?

Thanks !

[mwf]

Can you provide more detail?

For example, are you using unmodified VM code? Do you have SEF turned on? Are you using VM PayPal Module or something else? What Version of Joomla / VM?

Clicking the confirm button launches the url in the PayPal Module (Configuration Tab under Extra info look for url=http....)

[storm99]

Hi MWF,
I am using the VM Paypal module
The url in the config is as follows...
"$url = "https://www.paypal.com/cgi-bin/webscr";"
Should I remove everything after the www.paypal.com  ??

The VM code is unmodified. 
SEF.Im not sure ?  Where would i check that ? (I'm learning this stuff as I go ! )

My Joomla is Version 1.5.14 and my VM is Version 1.1.4 stable(ish)

Thanks for your help, I really appreciate it !!

[mwf]

No, the url is correct as it is.

SEF = Search Engine Friendly  urls which is set in the Joomla global configuration on "Site" tab SEO Setting - are they set to yes or no?

Another question - what other extensions are you using?

[storm99]

Hi,
Yes the SEF is set to yes.

I have a few extensions, I have Virtuemart, EZ Rider, Jomsocial, and Eventlist, JoomRSS amd Lyften Boggie and adsmanager.

You can check it out at www.motorbikecentral-ireland.com

Thanks !

[mwf]

Nice site!

Try to access https://www.paypal.com/cgi-bin/webscr directly in your browser - not from Joomla. You should see the PayPal site.

If that works, hopefully you are in a test environment, try turning SEF setting to no and try entering an new order to see if clicking confirm gets you through to PayPal.

[storm99]

Mate your a genius !!  It got me to the paypal site !!  Only issue now is the following message from Paypal..

"We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com."

I assume this is because the seller and the buyer e-mail are the same ?

I will try use another account with a different mail than my paypal !?

But thanks a million mate, I would never have found that !

If I can be very cheeky and ask one more question.  Is it possible to set the billing address to default as the user Joomla or Jomsocial account address ?

Thanks again mate !!  Thats been driving me mad for a couple of weeks !!

[mwf]

Great! I think you are getting that message because the "PayPal payment email:" address set in the PayPal configuration tab is not your PayPal account email address. Check that.

One more thing to check before going live is to make sure you turn PayPal test mode to "no" in the configuration tab.

VirtueMart stores the billing addresses separately from Joomla so updating directly is not possible without a modification (might not be worth doing).

You should be able run Joomla with the SEF switches on, so there is likely a problem elsewhere (.htaccess or hosting issues). In mean while, good luck with your site.

[storm99]

Hi, Yes , I tried it with a differnt account and Paypal still gives me that error, according to the top of th paypal error message it is looking for "PAYPAL EMAIL"  So I have missed my paypal mail address in the config somewhere I think ?  Not sure where though !  I'll have a rummage for it !! 



Thanks again !!!