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Shipping to UK not working

Started by soundoholic, June 30, 2009, 23:44:39 PM

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soundoholic

I have tried several different addresses for shipping to the UK and I can't get it to work.

When testing: Once I select my address and go to the 'Ship Methods' page I loose all of my formatting.

Here is what the screen looks like:


I know it is a UPS issue because if I disable UPS 2.0.2009.05.28 it works with FedEx.

I have tested this with Canada, Germany, USA, and Hong Kong. Only the United Kingdom is giving me issues. Any help would great! Thanks.

[attachment cleanup by admin]

lowmips

If it's a problem with the UPSv2.0 version, please post in the v2.0 topic in the future...I am subscribed to it ;)

As for your issue, have you put your shop into debug mode and made note of what comes up? Any error messages?

-Reggie
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soundoholic

I am using UPSv2.0

The top in debug mode:
Debug: Using existing Session 8a59ae9155b6b9f3439c05244a97b2ca, ID: c8d35b028768810a746a421d48717d20.
Debug: calculating tax based on shipping addres

The bottom:
Debug: Starting Shipping module: fedex

FedExDC: setData: build FedEx string (0.00052285194397)
FedExDC: Using request method: _sendCurl
FedExDC: Sending to FedEx with data length: 144
FedExDC: found proper headers and document
FedExDC: remove headers, body length: 478
FedExDC: Got response from FedEx (0.589975833893)
FedExDC: _splitData: Parse FedEx response (0.59043598175)


Array
(
   
  • => 125
        [557] => 01
        [558] => F00B
        [559] => Invalid recipient country
        [1376] => LBS
        [1133] => 3
        [2399-1] => 0
        [1273-1] => 01
        [1274-1] => 01
        [1090-1] => USD
        [431-1] => N
        [1402-1] => 11.0
        [1416-1] => 143.38
        [1417-1] => 1.43
        [1418-1] => 0.00
        [1419-1] => 144.81
        [195-1] => STN
        [2399-2] => 0
        [1273-2] => 01
        [1274-2] => 03
        [1090-2] => USD
        [431-2] => N
        [1402-2] => 11.0
        [1416-2] => 139.31
        [1417-2] => 1.39
        [1418-2] => 0.00
        [1419-2] => 140.70
        [195-2] => STN
        [2399-3] => 0
        [1273-3] => 01
        [1274-3] => 06
        [1090-3] => USD
        [431-3] => N
        [1402-3] => 11.0
        [1416-3] => 188.38
        [1417-3] => 1.88
        [1418-3] => 0.00
        [1419-3] => 190.26
        [195-3] => STN
        [99] =>
    )

    ZONE:

    SERVICE : FedEx International Priority
    SURCHARGE : 1.43
    DISCOUNT : 0.00
    NET CHARGE : 144.81
    DELIVERY DAY :
    DELIVERY DATE :

    SERVICE : FedEx International Economy
    SURCHARGE : 1.39
    DISCOUNT : 0.00
    NET CHARGE : 140.70
    DELIVERY DAY :
    DELIVERY DATE :

    SERVICE : FedEx International First
    SURCHARGE : 1.88
    DISCOUNT : 0.00
    NET CHARGE : 190.26
    DELIVERY DAY :
    DELIVERY DATE :





    Debug: Starting Shipping module: upsv2

lowmips

That's really strange...did the rest of the debug get cut off, or does it really stop completely after "starting shipping module upsv2"?
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soundoholic

It really does stop after that. If I run any other country it continues the script.

lowmips

Hmm.  Your server may have issues initiating an instance of the upsv2 class, but I would have expected an error message if that were true. 

Can you try a re-install of the module?
-Reggie
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