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Issue to Set Order to Confirmed Status by Paypal after Upgrading to Joomla 5

Started by ml12, December 19, 2024, 22:12:31 PM

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ml12

Good evening,

I'm reaching out to you because I upgraded my site from Joomla 3 to 4 and then 5, after having migrated it to a new server. The site always worked perfectly and the upgrade did very well, except that there seems to be an issue with status order after paying with PayPal.

The purchase and payment process through Paypal works well but then, when it is done, the status order is set to "Confirmed by Shopper" and the person receives the email but without being able to download the digital product, as it is unavailable because the order is not confirmed.

The issue is that the payment process works well until the end but the order is never set to "confirmed".

I tried to delete this "Confirmed by Shopper" status, and in PayPal configuration, I set pending payments to "confirmed" status but it didn't work. It works if I confirm manually the order but I am wondering if there's a way to resolve it so that it can be done automatically ?

Any help would be highly appreciated and I thank you for your help in advance !

Thank you and have a beautiful evening  :)

Kind Regards,
ml12