No username/password reminder for extensions.virtuemart.net

[sandomatyas]

I can't get username/password reminder, because of this

Could not instantiate mail function.
Reminder failed: Failed sending email.

https://snipboard.io/LFheBJ.jpg

[hiperplata]

I have the same problem:

I bought a Bronze membership last April 20th and I got my code to download the installer of VM. But I didn't notice I didn't receive my user/password nor the code by email. I closed the site and last week I didn't remember the user/pass. I tried some choices I thought I had use but they didn't work. And the remember feature is not working because of that error message. So I can't login, I can't get remembered my user/pass, I can't get my Bronze membership code nor download the new update installers.
I have the Paypal email from the purchase as proof, with the invoice ID and everything. Please I need some help.

Thank you.