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Multiple Order Confirmation Emails being sent out

Started by djfromdevon, January 16, 2023, 12:28:08 PM

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djfromdevon

Hi,

We have just enabled our charity event ticket shop and the first customer has bought a ticket.

We have received 6 email confirmations all with the status as confirmed.

I have gone into the order and checked the Recent Status Changes and there is 1 entry for Pending and then 6 for confirmed. There is only one order listed.

I am not sure why the system is doing this, so any help would be very welcome.

We are using Paypal standard. and Joomla 4.2.6 and VM 4.0.12 10777.

Many thanks

James

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

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djfromdevon

Hi,

Many thanks for your help.

I've installed PayPal Checkout SSC, so will see if that sorts it out.

Kind regards

James