Author Topic: Display order / Message: order not found! It could have been deleted[solved]  (Read 365 times)

kadimir

  • Beginner
  • *
  • Posts: 2
  • A beginner
Hello everybody,

I have the problem that after logging into the Jommla, the customers cannot display the order in the frontend.
The message appears: Order not found! It could have been deleted.

The notice also appears at checkout - although the order is being created.
This only happens when a customer wants to create an account when placing an order.
Guest mode runs without problems.

Does anyone have a tip?


Many Thanks
Bernd


Virtuemart: 3.8.8 10472
Joomla! 3.9.25
Template: Horme3_Pro
http://www.retroworld.info


Jörgen

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3478
    • Kreativ Fotografi
  • VirtueMart Version: 3.4.x
Re: Display order / Message: order not found! It could have been deleted.
« Reply #1 on: April 10, 2021, 19:06:04 pm »
Have you checkers settingsb for Link/kry to display order in frontend? See order tracking mode.
Regards
Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

kadimir

  • Beginner
  • *
  • Posts: 2
  • A beginner
Hi Jörgen,

many Thanks -
The  "Order tracking mode" was on none.

Regards,
Bernd


Jörgen

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3478
    • Kreativ Fotografi
  • VirtueMart Version: 3.4.x
Great that you fixed the issue.

Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.