News:

Looking for documentation? Take a look on our wiki

Main Menu

Disabling PDF invoice attachment on order emails

Started by juanvilchez, January 15, 2021, 20:40:07 PM

Previous topic - Next topic

juanvilchez

Hello everyone!

I would like to disable the PDF that is sent via email when the order is confirmed.

Some clients find it confusing, as it is not the real invoice and most times we have to generate the real invoice on purpose and send it later.



How could it be done?
VM 3.8.8 (10472)
Joomla 3.10.9
PHP 7.3.25

Jörgen

VM configuration, tab e-mails


Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

juanvilchez

Quote from: Jörgen on January 15, 2021, 21:06:33 PM
VM configuration, tab e-mails


Jörgen @ Kreativ Fotografi

Thanks.

I did change it, but it enables itself again:

Loaded virtuemart default configuration from file virtuemart.cfg
VM 3.8.8 (10472)
Joomla 3.10.9
PHP 7.3.25

Jörgen

Are you really sure ?
If that happens, try editing the configuration file directly.
Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

jenkinhill

If you don't want to send an invoice you should have no entry against "Status to create Invoice" on the Configuration/Orders tab. Alternatively set the order status when an invoice should be created there. You can also set "Default Order Status to send email to shopper" to whatever status is best for your business.

Any change saved in Configuration will cause the virtuemart.cfg file to reload, but that file contains no settings for invoice/emails.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

GJC Web Design

Further to Jenks post

if u mean
Invoices Settings
Status to create Invoice

you need to select "None" ..  if u deselect all of them then "Confirmed" will be reselected when you save the cfg
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

jenkinhill

Shoot! I meant to put "None" - but put no entry.  Brain fog!
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum