News:

You may pay someone to create your store, or you visit our seminar and become a professional yourself with the silver certification

Main Menu

E-Mail not sent to vendor after PayPal Payment

Started by BenRoe, August 29, 2020, 17:17:43 PM

Previous topic - Next topic

BenRoe

Joomla 3.9.21 - VirtueMart 3.8.4 10335 - PHP 7.3.2

jenkinhill

Try this first.  http://forum.virtuemart.net/index.php?topic=79799.0

Which PayPal payment method are you using?  Are you using sandbox or a live PayPal payment?

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

BenRoe

#2
live PayPal (PayPal Standard)


Joomla 3.9.21 + VirtueMart 3.8.4 10335
PHP 7.3.2
Joomla 3.9.21 - VirtueMart 3.8.4 10335 - PHP 7.3.2

Jörgen

Settings in configuration-> emails ?

Does email work?
New install ?
Has it ever worked ?
...
...

Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

BenRoe

Does email work?

Yes, it works (system > configuration > server > send test email) works
New install ? yes, both new install
Has it ever worked ? it works for both other payment types (invoice and sepa)

currently, customer would pay with paypal: 1. when payment success -> customer gets payment mail (payment successful) but trader (shop) gets no mail that customer has paid successfully. trader has to look manually in trader paypal account, if a customer has made a trade. is it supposed to be like that? I haven't done any mods to VM-PayPal (only entered trader email and set to PayPal Standard)
Joomla 3.9.21 - VirtueMart 3.8.4 10335 - PHP 7.3.2

jenkinhill

After PayPal payment what is the status of the generated order?
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

funny-rabbit

after customer paypal payment, order status is: in progress
Leaning Virtuemart and Joomla
Config: Joomla 3.9.21 - VM 3.8.5 - PHP 7.4

BenRoe

I wrote the msg from my mobile phone, with the other acc, sorry.

so, after customer paypal payment, the order status is: in progress
Joomla 3.9.21 - VirtueMart 3.8.4 10335 - PHP 7.3.2

pinochico

QuoteDoes anybody know a solution?

Yes, admin must setup right paypal payment.

If after customer paypal payment, the order status is: in progress still, then eshop admin = you, don't right setup paypal IPN.
If yes, order status will be changed to pay and eshop send email to admin.

Finally - this is admin mistake.
www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds for FB, GMC,.. from products, categories, orders, users, articles, acymailing subscribers and database table
Virtuemart Email Manager - customs email templates
Import products for Virtuemart - from CSV and XML
Rich Snippets - Google Structured Data
VirtueMart Products Extended - Slider with products, show Others bought, Products by CF ID and others filtering products

BenRoe

man, I'm so glad!!!!!!!

it works now!!!!!!!!!!

I set Successful status restriction via IPN to "in progress" in VM-PayPal
Joomla 3.9.21 - VirtueMart 3.8.4 10335 - PHP 7.3.2

GJC Web Design

surely a successfully Paypal payment should be setting the status to Complete?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

BenRoe

status has been set to complete by virtuemart/paypal.

the problem was IPN
Joomla 3.9.21 - VirtueMart 3.8.4 10335 - PHP 7.3.2