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"No Shipment Method" Error Message - VP One Page Checkout plugin

Started by lmendoza, July 11, 2020, 23:21:20 PM

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lmendoza

I installed the VP One Page Checkout plugin (from Virtueplanet) and everything seems to be working, including the integration with the USPS and AvaTax plugins, but I'm getting an error message regarding the shipping: "We are sorry, no shipment method matches the characteristics of your order."

The error message goes away once the user fills out the billing details, including the address, zip code, etc. Here's the environment I'm working on, including settings:

Joomla version: 3.9.19
VirtueMart version: 3.8.4 10335

Plugins:
- VP One Page Checkout
- VM - Calculation Avalara Tax
- USPS Shipping for Virtuemart

In the configuration settings I have these two:
- Enable automatic selected shipment: USPS
- Enable automatic selected payment: Credit Card (Authorize.net)

I would appreciate any advise on how to fix this problem. Thanks!

Jörgen

This sounds correct to me, how do you know the customers adress before he writes it down?

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

pinochico

QuoteI would appreciate any advise on how to fix this problem. Thanks!

This is not problem Virtuemart or VP One page or Shippment plugins.
This is problem with admin, which don't understand how function plugin USPS Shipping for Virtuemart or how function shipping in eshop..
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jenkinhill

Create a language override for "We are sorry, no shipment method matches the characteristics of your order."

Something like: "Shipping will be calculated after you enter your billing/shipping address"
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Jörgen

Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

pinochico

www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds for FB, GMC,.. from products, categories, orders, users, articles, acymailing subscribers and database table
Virtuemart Email Manager - customs email templates
Import products for Virtuemart - from CSV and XML
Rich Snippets - Google Structured Data
VirtueMart Products Extended - Slider with products, show Others bought, Products by CF ID and others filtering products