Billing Info Disappears When Card Declined

[bryanearl]

VM 3.8.2
JOOMLA 3.9.19

Ever since the last time I updated VM, all of the customers entered billing info disappears any time a card is declined. They then have to re-enter all billing and shipping info to try a different card. Any fixes for this?

[AH]

What Payment plugin are you using ??

If this was a wider issue then you will see more posts of this type - as I see this is the only one so far we need more information!

[bryanearl]

It's using the basic authorize.net plugin for payments. It is also using the One Page Checkout plugin from CMSMart, so I have put in a ticket with them to see if it's an issue on their end by chance.